Global Engine Maintenance (GEM)
Company Overview
Global Engine Maintenance LLC, established in 2009, is an FAA-accredited company specializing in the maintenance and repair of CFM56-3, -5B, and -7B engines. We are a high-performance FAA Part 145 / EASA Certified Repair Station, providing innovative solutions and exceptional customer service to airlines and aviation organizations worldwide.
Job Summary The EPP Sales Representative – Business Development is responsible for driving revenue growth for GEM’s Engine Piece Part (EPP) business by developing and managing strategic B2B customer relationships. This role focuses on selling engine LLPs, module repairs, and special processing services to airlines, lessors, operators, and MROs. The position serves as a commercial and technical liaison between customers and GEM’s internal teams, ensuring accurate scope, pricing, compliance, and delivery commitments while expanding GEM’s market presence.
Duties & Responsibilities
Develop and manage B2B sales relationships with airlines, lessors, operators, and aviation maintenance organizations.
Promote and sell Engine LLP, module, and special process repair services.
Conduct in-field sales activities including customer visits, technical briefings, and facility tours.
Identify and pursue new business opportunities within assigned markets and customer segments.
Act as a trusted advisor by understanding customer fleets, maintenance strategies, and operational needs.
Prepare and present commercial proposals, pricing models, and contract terms in coordination with Engineering, Planning, Supply Chain, and Finance.
Negotiate commercial agreements in alignment with margin, risk, and compliance guidelines.
Coordinate internally to validate scope, parts availability, turnaround time, and technical feasibility.
Maintain CRM activity, pipeline forecasting, and customer records.
Monitor market trends, competitor offers, and customer feedback to support pricing and product strategy.
Represent GEM at trade shows, customer meetings, and industry events.
Ensure all sales activity complies with aviation regulatory, export control, and contractual requirements.
SMS Responsibilities
Be familiar with the company’s safety policies, procedures, and tools relevant to their responsibilities.
Understand and use the confidential employee reporting system.
Complete all required training and maintain competence for assigned tasks.
Use proper tools, equipment, and approved technical data to perform work safely.
Wear and properly use required personal protective equipment (PPE).
Immediately report all emergencies, incidents, accidents, and identified hazards to their supervisor or manager, as well as to the Quality/Safety Department.
Communicate safety-related information that could help prevent mishaps or improve operational safety.
Education and Experience
Bachelor’s degree in business, Aviation, Engineering, or a related field preferred.
Proven experience in B2B sales, preferably within aviation, MRO, aerospace parts, or leasing environments.
Experience selling engine components, LLPs, modules, or repair services strongly preferred.
Ability to operate independently in a field-based role with frequent travel.
Skills
Strong understanding of aircraft engine components and MRO services.
Excellent negotiation, presentation, and relationship-management skills.
Strong commercial acumen with the ability to interpret pricing, margins, and contracts.
Ability to collaborate effectively across Engineering, Operations, Supply Chain, and Finance.
Proficiency with CRM systems and Microsoft Office (Outlook, Excel, Word, PowerPoint).
Professional communication and customer-facing skills.
Physical Requirements & Work Environment
Combination of office, shop floor, and field-based work.
Ability to sit, stand, walk, and travel as required.
Occasional lifting of materials up to 25 lbs.
Exposure to operational areas requiring compliance with PPE and safety procedures.
Travel required for customer visits, audits, and industry events.
Global Engine Maintenance LLC is an Equal Employer Opportunity (EEO) and provides a drug‑free workplace. We encourage applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, or disabled status. This job description is not all inclusive. Duties may be revised or added as needed, and management reserves the right to modify responsibilities, requirements, and working conditions at any time.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries: Aviation and Aerospace Component Manufacturing
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Job Summary The EPP Sales Representative – Business Development is responsible for driving revenue growth for GEM’s Engine Piece Part (EPP) business by developing and managing strategic B2B customer relationships. This role focuses on selling engine LLPs, module repairs, and special processing services to airlines, lessors, operators, and MROs. The position serves as a commercial and technical liaison between customers and GEM’s internal teams, ensuring accurate scope, pricing, compliance, and delivery commitments while expanding GEM’s market presence.
Duties & Responsibilities
Develop and manage B2B sales relationships with airlines, lessors, operators, and aviation maintenance organizations.
Promote and sell Engine LLP, module, and special process repair services.
Conduct in-field sales activities including customer visits, technical briefings, and facility tours.
Identify and pursue new business opportunities within assigned markets and customer segments.
Act as a trusted advisor by understanding customer fleets, maintenance strategies, and operational needs.
Prepare and present commercial proposals, pricing models, and contract terms in coordination with Engineering, Planning, Supply Chain, and Finance.
Negotiate commercial agreements in alignment with margin, risk, and compliance guidelines.
Coordinate internally to validate scope, parts availability, turnaround time, and technical feasibility.
Maintain CRM activity, pipeline forecasting, and customer records.
Monitor market trends, competitor offers, and customer feedback to support pricing and product strategy.
Represent GEM at trade shows, customer meetings, and industry events.
Ensure all sales activity complies with aviation regulatory, export control, and contractual requirements.
SMS Responsibilities
Be familiar with the company’s safety policies, procedures, and tools relevant to their responsibilities.
Understand and use the confidential employee reporting system.
Complete all required training and maintain competence for assigned tasks.
Use proper tools, equipment, and approved technical data to perform work safely.
Wear and properly use required personal protective equipment (PPE).
Immediately report all emergencies, incidents, accidents, and identified hazards to their supervisor or manager, as well as to the Quality/Safety Department.
Communicate safety-related information that could help prevent mishaps or improve operational safety.
Education and Experience
Bachelor’s degree in business, Aviation, Engineering, or a related field preferred.
Proven experience in B2B sales, preferably within aviation, MRO, aerospace parts, or leasing environments.
Experience selling engine components, LLPs, modules, or repair services strongly preferred.
Ability to operate independently in a field-based role with frequent travel.
Skills
Strong understanding of aircraft engine components and MRO services.
Excellent negotiation, presentation, and relationship-management skills.
Strong commercial acumen with the ability to interpret pricing, margins, and contracts.
Ability to collaborate effectively across Engineering, Operations, Supply Chain, and Finance.
Proficiency with CRM systems and Microsoft Office (Outlook, Excel, Word, PowerPoint).
Professional communication and customer-facing skills.
Physical Requirements & Work Environment
Combination of office, shop floor, and field-based work.
Ability to sit, stand, walk, and travel as required.
Occasional lifting of materials up to 25 lbs.
Exposure to operational areas requiring compliance with PPE and safety procedures.
Travel required for customer visits, audits, and industry events.
Global Engine Maintenance LLC is an Equal Employer Opportunity (EEO) and provides a drug‑free workplace. We encourage applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, or disabled status. This job description is not all inclusive. Duties may be revised or added as needed, and management reserves the right to modify responsibilities, requirements, and working conditions at any time.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries: Aviation and Aerospace Component Manufacturing
#J-18808-Ljbffr