LA Phil
Retail Sales Associate - LA Phil Store
LA Phil, Los Angeles, California, United States, 90079
Retail Sales Associate - LA Phil Store
Position:
Retail Sales Associate - LA Phil Store
Department:
Retail Operations
FLSA Grade:
Non-Exempt
Salary Range:
$19-$20/hr
Location:
Walt Disney Concert Hall
Position Summary:
The LA Phil Store at Walt Disney Concert Hall offers music-inspired products that enhance the concert experience. Sales Associates support daily operations by assisting customers, processing sales, and maintaining store standards, while ensuring every visitor feels welcomed and connected to the LA Phil through exceptional service.
Position Elements
Customer Service and Sales – Welcome and engage customers in a friendly and professional manner; assist with product selection and purchases to help achieve sales goals; efficiently manage customer lines during peak periods.
Store Operations and Merchandising – Operate the POS system accurately; follow store policies and procedures, including opening and closing duties; maintain clean, organized and visually appealing displays while restocking as needed.
Inventory Management – Assist in receiving and unpacking shipments; label, tag, and fold apparel and other merchandise to replenish stock.
Brand Ambassador – Respond accurately to questions about the LA Phil, Hollywood Bowl, The Ford performances, learning programs, activities, leased events and venue-related information.
Teamwork and Communication – Work collaboratively with associates and retail leadership; maintain open communication to share operational issues and customer feedback with management.
Signings and Special Events – Assist with event operations including equipment set up/tear down and processing of sales.
Other duties as assigned.
Job Requirements
Enjoys working with the public and being part of a sales team; demonstrates strong customer engagement and communication skills.
2+ years previous retail sales experience with POS systems and Microsoft Office.
Passion for music and understanding of classical music programming is a plus.
Thrives in a busy atmosphere; can provide reliable and accurate information, demonstrate initiative, and deliver quality results.
Flexible schedule required for day, evening, and weekend shifts, including nights, weekends, and holidays.
Ability to lift and carry up to 35 lbs.; stand for 4+ hours; walk; pull weighted carts of 30+ lbs.
Dedication to engage in and promote diversity, equity, and inclusion within the staff, vendors, and interactions with the community.
Equal Employment Opportunity The Los Angeles Philharmonic Association provides equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, ancestry, citizenship, age, disability, genetic information, marital status, gender identity, gender expression, veteran status, military status or any other protected characteristic. The Association provides reasonable accommodation for disabled applicants and employees in accordance with the ADA and California FEHA.
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Retail Sales Associate - LA Phil Store
Department:
Retail Operations
FLSA Grade:
Non-Exempt
Salary Range:
$19-$20/hr
Location:
Walt Disney Concert Hall
Position Summary:
The LA Phil Store at Walt Disney Concert Hall offers music-inspired products that enhance the concert experience. Sales Associates support daily operations by assisting customers, processing sales, and maintaining store standards, while ensuring every visitor feels welcomed and connected to the LA Phil through exceptional service.
Position Elements
Customer Service and Sales – Welcome and engage customers in a friendly and professional manner; assist with product selection and purchases to help achieve sales goals; efficiently manage customer lines during peak periods.
Store Operations and Merchandising – Operate the POS system accurately; follow store policies and procedures, including opening and closing duties; maintain clean, organized and visually appealing displays while restocking as needed.
Inventory Management – Assist in receiving and unpacking shipments; label, tag, and fold apparel and other merchandise to replenish stock.
Brand Ambassador – Respond accurately to questions about the LA Phil, Hollywood Bowl, The Ford performances, learning programs, activities, leased events and venue-related information.
Teamwork and Communication – Work collaboratively with associates and retail leadership; maintain open communication to share operational issues and customer feedback with management.
Signings and Special Events – Assist with event operations including equipment set up/tear down and processing of sales.
Other duties as assigned.
Job Requirements
Enjoys working with the public and being part of a sales team; demonstrates strong customer engagement and communication skills.
2+ years previous retail sales experience with POS systems and Microsoft Office.
Passion for music and understanding of classical music programming is a plus.
Thrives in a busy atmosphere; can provide reliable and accurate information, demonstrate initiative, and deliver quality results.
Flexible schedule required for day, evening, and weekend shifts, including nights, weekends, and holidays.
Ability to lift and carry up to 35 lbs.; stand for 4+ hours; walk; pull weighted carts of 30+ lbs.
Dedication to engage in and promote diversity, equity, and inclusion within the staff, vendors, and interactions with the community.
Equal Employment Opportunity The Los Angeles Philharmonic Association provides equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, ancestry, citizenship, age, disability, genetic information, marital status, gender identity, gender expression, veteran status, military status or any other protected characteristic. The Association provides reasonable accommodation for disabled applicants and employees in accordance with the ADA and California FEHA.
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