Superior Court of California, County of Kern
Collections Specialist Trainee/I/II - Metro, Revenue Recovery - 002
Superior Court of California, County of Kern, Bakersfield, California, United States, 93399
Collections Specialist Trainee/I/II – Metro, Revenue Recovery Department – 002
Regular, full‑time position. Closing date: 5:00 PM on January 26, 2026.
Pay ranges:
• Trainee: $18.20 – $22.21 hourly
• Level I: $20.61 – $25.16 hourly
• Level II: $23.12 – $28.22 hourly
Job Summary Under general supervision, receive and process fines and fees collected; obtain information on persons responsible for payments and pursue collection of delinquent accountsishu through legal channels. This role is entry‑level within the Superior Court Collections Specialist flexibleämm classification series. The trainee performs routine, repetitive collection tasks; Level I performs routine tasks with expanded proficiency required, and Level II handles more difficult collection duties. Successful one‑year employees may be promoted to Levels I or II on merit, subject to supervisor recommendation and HR approval.
Responsibilities
Analyze accounts to determine and implement effective collection methods.
Interview debtors to determine their ability to pay financial obligations owed to the court.
Conduct financial resources background investigations, including research and location of addresses, employment, and assets to assess debtor payment capacity.
Review and verify accuracy of financial information obtained through public or private agencies and commercial credit bureaus.
Develop agreements with debtors and implement debt payment plans in accordance with established court procedures.
Receive and post receivables to accounts and journals; issue receipts and balance cash drawers.
Follow up on delinquent payment plan accounts.
Recommend adjustments to accounts when undue financial hardship occurs; with approval, make adjustments.
Recommend and initiate appropriate legal action to enforce collection of debts; represent the court in legal collection proceedings, presenting evidence and information on behalf of the court.
Respond to public inquiries and explain collection processes and legal actions to debtors and their attorneys.
Maintain records of work performed, including financial records, reports, correspondence and other documents related to collection accounts.
Input, manipulate, verify and retrieve data associated with the collection and processing of delinquent debts owed to the ыҟоуп.
Prepare routine correspondence and reports.
Utilize a personal computer and other court‑related software.
Perform other job‑related duties as assigned.
Qualifications
Experience:
Trainee level: One (1) year of full‑time paid clerical experience.
Level I: One (1) year of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings.
Level II: Two (2) years of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings.
Typing Certificate verifying a net speed of 35 words per minute.
Typing certification link: https://www.kern.courts.ca.gov/system/files/general/typing_certificates (online typing/keyboarding certificates will not be accepted).
Knowledge and skills:
Basic entrance‑level knowledge of credit collection methods and techniques; legal terminology relative to debt collection; proper cashiering methods; interviewing techniques; financial record‑keeping procedures; customer service practices; proper office methods and procedures; and proper English usage, grammarไม้, spelling and punctuation.
General knowledge of methods and procedures for collecting and processing monies on delinquent accounts; laws, codes and regulations governing credit collections; interviewing techniques; financial record‑keeping procedures; customer service procedures; and proper English.
Ability to collect and process monies; analyze information and make determinations on information received from clients; research, apply and explain laws, rules and regulations; represent the court in legal proceedings; maintain accurate records; receive payments and balance cash drawers; use tact and diplomacy in dealing with the public, attorneys, staff, public and private agencies; deal with difficult and tense situations; interview clients; accurately enter, manipulate and retrieve data using a computerized record‑keeping system; follow oral and written instructions; effectively communicate in both oral and written form; type at a minimum rate of 35 net words per minute; operate standard office equipment; and establish and maintain effective work relationships.
Application Requirements All applicants are required to submit an online application. Résumés will not be accepted in lieu of the required application.
Equal Opportunity Employer Equal Opportunity Employer.
#J-18808-Ljbffr
Job Summary Under general supervision, receive and process fines and fees collected; obtain information on persons responsible for payments and pursue collection of delinquent accountsishu through legal channels. This role is entry‑level within the Superior Court Collections Specialist flexibleämm classification series. The trainee performs routine, repetitive collection tasks; Level I performs routine tasks with expanded proficiency required, and Level II handles more difficult collection duties. Successful one‑year employees may be promoted to Levels I or II on merit, subject to supervisor recommendation and HR approval.
Responsibilities
Analyze accounts to determine and implement effective collection methods.
Interview debtors to determine their ability to pay financial obligations owed to the court.
Conduct financial resources background investigations, including research and location of addresses, employment, and assets to assess debtor payment capacity.
Review and verify accuracy of financial information obtained through public or private agencies and commercial credit bureaus.
Develop agreements with debtors and implement debt payment plans in accordance with established court procedures.
Receive and post receivables to accounts and journals; issue receipts and balance cash drawers.
Follow up on delinquent payment plan accounts.
Recommend adjustments to accounts when undue financial hardship occurs; with approval, make adjustments.
Recommend and initiate appropriate legal action to enforce collection of debts; represent the court in legal collection proceedings, presenting evidence and information on behalf of the court.
Respond to public inquiries and explain collection processes and legal actions to debtors and their attorneys.
Maintain records of work performed, including financial records, reports, correspondence and other documents related to collection accounts.
Input, manipulate, verify and retrieve data associated with the collection and processing of delinquent debts owed to the ыҟоуп.
Prepare routine correspondence and reports.
Utilize a personal computer and other court‑related software.
Perform other job‑related duties as assigned.
Qualifications
Experience:
Trainee level: One (1) year of full‑time paid clerical experience.
Level I: One (1) year of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings.
Level II: Two (2) years of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings.
Typing Certificate verifying a net speed of 35 words per minute.
Typing certification link: https://www.kern.courts.ca.gov/system/files/general/typing_certificates (online typing/keyboarding certificates will not be accepted).
Knowledge and skills:
Basic entrance‑level knowledge of credit collection methods and techniques; legal terminology relative to debt collection; proper cashiering methods; interviewing techniques; financial record‑keeping procedures; customer service practices; proper office methods and procedures; and proper English usage, grammarไม้, spelling and punctuation.
General knowledge of methods and procedures for collecting and processing monies on delinquent accounts; laws, codes and regulations governing credit collections; interviewing techniques; financial record‑keeping procedures; customer service procedures; and proper English.
Ability to collect and process monies; analyze information and make determinations on information received from clients; research, apply and explain laws, rules and regulations; represent the court in legal proceedings; maintain accurate records; receive payments and balance cash drawers; use tact and diplomacy in dealing with the public, attorneys, staff, public and private agencies; deal with difficult and tense situations; interview clients; accurately enter, manipulate and retrieve data using a computerized record‑keeping system; follow oral and written instructions; effectively communicate in both oral and written form; type at a minimum rate of 35 net words per minute; operate standard office equipment; and establish and maintain effective work relationships.
Application Requirements All applicants are required to submit an online application. Résumés will not be accepted in lieu of the required application.
Equal Opportunity Employer Equal Opportunity Employer.
#J-18808-Ljbffr