seca – precision for health
Customer Success Associate
seca – precision for health, Charleston, South Carolina, United States, 29408
Are you passionate about delivering exceptional customer experiences and building lasting client relationships? We’re looking for a driven
Customer Success Associate
to join our growing team in our Charleston, SC office.
As a Customer Success Associate, you’ll be the primary point of contact for your assigned accounts, guiding customers from onboarding through long-term success. Your mission is to ensure clients fully adopt our platform, achieve their goals, and remain delighted with our solutions.
What You’ll Be Doing
Lead engaging, results-driven
onboarding experiences
for new customers
Conduct regular
check‑ins and support sessions
to drive retention and satisfaction
Identify opportunities to
upsell and expand accounts
based on client needs
Partner with our
technical team
to resolve advanced support requests
Plan and host
live training webinars
to educate and empower users
What We’re Looking For
Highly
organized , proactive, and customer-focused
Strong communication skills with the ability to build rapport quickly
Comfortable working in a
fast‑paced, in‑person
environment
Self‑motivated with a passion for helping clients succeed
Experience in customer success, account management, or client‑facing roles is a plus
If you love turning customers into advocates and thrive on helping others win, we’d love to meet you. Apply today and grow your career with us in Charleston!
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Medical Equipment Manufacturing
#J-18808-Ljbffr
Customer Success Associate
to join our growing team in our Charleston, SC office.
As a Customer Success Associate, you’ll be the primary point of contact for your assigned accounts, guiding customers from onboarding through long-term success. Your mission is to ensure clients fully adopt our platform, achieve their goals, and remain delighted with our solutions.
What You’ll Be Doing
Lead engaging, results-driven
onboarding experiences
for new customers
Conduct regular
check‑ins and support sessions
to drive retention and satisfaction
Identify opportunities to
upsell and expand accounts
based on client needs
Partner with our
technical team
to resolve advanced support requests
Plan and host
live training webinars
to educate and empower users
What We’re Looking For
Highly
organized , proactive, and customer-focused
Strong communication skills with the ability to build rapport quickly
Comfortable working in a
fast‑paced, in‑person
environment
Self‑motivated with a passion for helping clients succeed
Experience in customer success, account management, or client‑facing roles is a plus
If you love turning customers into advocates and thrive on helping others win, we’d love to meet you. Apply today and grow your career with us in Charleston!
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Medical Equipment Manufacturing
#J-18808-Ljbffr