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Southcarolinablues

Representative, Provider Relations

Southcarolinablues, Columbia, South Carolina, us, 29228

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# # # To learn more about our website privacy policy, click on this .* Develops/prepares/reviews/updates all provider education materials. These may include new highlights, calendar of events, job aids, resource tools, and web page content. conducts/facilitates workshops, training class materials in support of teleconferences with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents.* Supports relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents, state/local medical/professional associations. Responds to educational needs.* Performs administrative functions in support of education and training. Produces/generates various reports to management and provides feedback on activities to management.* Contributes/participates/completes special projects as assigned.* **Required Work Experience:** 2-years of experience in customer service, claims processing, communications, education/training, provider relations, healthcare, or a combination.* **Required Skills and Abilities:**

+ Demonstrated skills related to training materials development.

+ Demonstrated skills related to classroom presentations to large groups.

+ Demonstrated proficiency in word processing and spreadsheet software.

+ Good judgment skills.

+ Effective customer service, organizational, and presentation skills.

+ Demonstrated verbal and written communication skills.

+ Analytical and critical thinking skills.

+ Basic business math proficiency.

+ Ability to persuade, negotiate, or influence others.

+ Ability to handle confidential or sensitive information with discretion.

+ Ability to identify learning objectives.

+ Strong course design skills to include use of media/other instructional methods.

+ Ability to evaluate progress in addition to actual delivery of training sessions.* **Required Software and Tools:** Microsoft Office**Required Education:** Bachelor's degree**Degree Equivalency:** 4-years job-related work experience **OR** Associate's and 2-years job related work experience**\*Preferred Requirements:** Bachelor's degree in Communications/Journalism, English, Education, Training, Healthcare Administration, or Nursing.**\*Preferred Work Experience:** 2-years’ experience in claims processing, graphic design/publications, provider network, sales/marketing, insurance industry training.**\*Preferred Skills and Abilities:*** Knowledge of claims processing, government healthcare programs.* Ability to acquire working knowledge/understanding of specific programs.* Ability to acquire working knowledge/understanding of Medicaid, Medicare.* Ability to acquire working knowledge/understanding of HIPAA policies/procedures**\*Preferred Software and Other Tools:** Working knowledge of Microsoft Access or other database software.* Subsidized health plans, dental and vision coverage* 401k retirement savings plan with company match* Life Insurance* Paid Time Off (PTO)* On-site cafeterias and fitness centers in major locations* Education Assistance* Service Recognition* National discounts to movies, theaters, zoos, theme parks and more #J-18808-Ljbffr