Lowe's Companies, Inc.
Seasonal Merchandising Service Associate - Weekends Preferred
Lowe's Companies, Inc., Fresno, California, United States, 93650
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Seasonal Merchandising Service Associate - Weekends Preferred
role at
Lowe's Companies, Inc.
Key Responsibilities
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications
Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
Engages with customers when the opportunity arises, understanding their needs and assisting in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes
Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
Verifies buyback items and ensures they are pulled, prepped, and ready for shipping
Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details
Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels
Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store
Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales
Works with store leadership to stage clearance and damaged merchandise for quick sale
Sorts products in bins, drawers and boxes to ensure that they are in the proper location
Merchandises to plantogram, price, color block and places plants as they arrive
Fills plant racks onto plant tables per plantogram to grand opening ready standards
Conducts clean and safe store operations, including reviewing and entering completion details, ensuring displays are safe, repairing and replacing as needed, and maintaining safety standards
Repairs/seals damaged packaging and boxes including peg-hook items
Removes all trash and moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor
Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
Performs other duties as assigned
Maintains point-of-sale signage, including bin plus beam label stock, ensuring all bin locators are placed and price changes are activated
Audits and updates pricing labels inside and outside the store to ensure accuracy
Follows state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
Preferred Qualifications
6 Months of Lowe’s sales floor experience
6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment
Pay Range and Agreement Pay Range: $16.90 – $17.85 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Equal Opportunity Employer Statement Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Referrals Referrals increase your chances of interviewing at Lowe's Companies, Inc. by 2x
Job Details Seniority level: Associate
Employment type: Full-time
Job function: General Business and Customer Service
Industries: Retail
Location: Fresno, CA
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Seasonal Merchandising Service Associate - Weekends Preferred
role at
Lowe's Companies, Inc.
Key Responsibilities
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications
Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
Engages with customers when the opportunity arises, understanding their needs and assisting in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes
Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
Verifies buyback items and ensures they are pulled, prepped, and ready for shipping
Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details
Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels
Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store
Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales
Works with store leadership to stage clearance and damaged merchandise for quick sale
Sorts products in bins, drawers and boxes to ensure that they are in the proper location
Merchandises to plantogram, price, color block and places plants as they arrive
Fills plant racks onto plant tables per plantogram to grand opening ready standards
Conducts clean and safe store operations, including reviewing and entering completion details, ensuring displays are safe, repairing and replacing as needed, and maintaining safety standards
Repairs/seals damaged packaging and boxes including peg-hook items
Removes all trash and moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor
Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
Performs other duties as assigned
Maintains point-of-sale signage, including bin plus beam label stock, ensuring all bin locators are placed and price changes are activated
Audits and updates pricing labels inside and outside the store to ensure accuracy
Follows state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
Preferred Qualifications
6 Months of Lowe’s sales floor experience
6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment
Pay Range and Agreement Pay Range: $16.90 – $17.85 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Equal Opportunity Employer Statement Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Referrals Referrals increase your chances of interviewing at Lowe's Companies, Inc. by 2x
Job Details Seniority level: Associate
Employment type: Full-time
Job function: General Business and Customer Service
Industries: Retail
Location: Fresno, CA
#J-18808-Ljbffr