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Live Casino & Hotel

Poker Floor Supervisor - Maryland

Live Casino & Hotel, Hanover, Maryland, United States, 21098

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Min CompensationUSD $28.85/Hr. Max CompensationUSD $28.85/Hr.

Overview Why We Need Your Talents:

Responsible for the successful operation of the Poker Room, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Compensation: $28.85/Hr.

Responsibilities Where You'll Make an Impact:

Review staffing levels to maintain operational effectiveness

Controlling cards and equipment

Responsible for the supervision and performance of the poker dealers

Development of staff, evaluating, hiring and training

Assists Poker Floor Supervisor/Greeter with monitoring with reviewing and managing the department’s promotions and tournaments

Review poker room activities and promotional status with Director of Poker

Assists Poker Floor Supervisor/Greeter with monitoring and adjusting performance to local competition

Excellent customer service

Ensure the safety and security of guests and employees

Other duties as assigned

Skills to Help You Succeed

Ability to analyze and interpret departmental needs and results

Ability to solve complex problems

Knowledgeable of specified games and gaming regulations

Ability to add monies and chips

Good public relations/guest service skills

Ability to perform assigned duties under frequent time pressure in an interruptive environment

Ability to accurately complete paperwork and forms

Complete, perform and understand basic mathematical functions

Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls

Complete knowledge of all facilities available to guests on property.

Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities

Ability to maintain mental concentration for significant periods of time

Basic computer skills

Management abilities demonstrated in managing the Poker Room operations

Maintain interpersonal working relationship among all personnel

Oral and written communication skills

Willingness to assume responsibility relative to the performance of the table games

Obtainment of departmental budget and goals

Effective managing of the staff

Accuracy in completing assigned duties, paperwork, and reports

Knowledge of state gaming laws and regulations

Qualifications Must-Haves:

One (1) to two (2) years’ experience as a poker dealer or poker floor supervisor with a four (4) year degree in related fields or equivalent work experience

Technical school education in dealing specified games

Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Physical Requirements

Must be able to carry a tray.

High volume, 24, hour liquor and beverage service.

Loud, high-energy work environment.

Working Conditions

24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.

What We Offer Perks We Offer You

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:

Free Basic Life Insurance

Free Short Term & Long-Term Disability

Generous retirement savings options

Paid Time Off

Tuition Reimbursement

On-site Wellness center for Team Members and eligible dependents (Maryland Property only)

Training and pathways for career growth

Robust Rewards & Recognition Programs

Annual Merit Based Pay Increases

Discretionary Performance Bonuses

Discretionary Service Bonuses

Free parking

Free food and discounted meals

Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live! Individuals chosen to be part of the Live! Team can expect:

To be part of an exciting experience unlike any other in the market.

To be given the power and responsibility to put service and community first.

To come together as a strong team, while valuing and celebrating our diversity.

To be given the tools, resources, and opportunity to grow in their career.

To work hard and have fun.

Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.

The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.

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