Luxury Presence
Luxury Presence
is the leading growth platform for high-performing real estate agents, teams, and brokerages. The company provides agent-branded websites, advanced marketing tools, and Presence® CRM, the AI relationship engine that transforms an agent’s sphere into a proactive source of new business. More than 17,000 real estate businesses rely on Luxury Presence to elevate their brand, attract clients, and grow their business, including 30% of the Wall Street Journal RealTrends top agents and teams.
At Luxury Presence, we empower the world’s leading real estate agents with stunning websites, world-class marketing tools and services, and access to an exclusive network.
We’re looking for a Client Success Manager I to join our team. In this role, you’ll support our lower-tier clients through a one to many engagement model, helping them maximize the value of their Luxury Presence websites and platform. You’ll educate clients on SEO and digital marketing best practices, drive product adoption, and proactively identify opportunities for growth and expansion.
This is an exciting opportunity for someone who thrives in client education, digital strategy, and delivering value at scale through calls, campaigns, and webinars.
What You’ll Do
Manage a book of clients or run structured 1-to-many programs designed to support clients at scale
Educate client on benefits of their plan by articulating the results driven through the product
Provide clear, proactive communication about timelines, expectations, next steps, and platform best practices
Translate client needs into action by gathering requirements, documenting requests, and escalating when appropriate
Maintain high levels of client satisfaction by delivering value, meeting deadlines, and providing an exceptional experience
Contribute to retention and expansion conversations by identifying opportunities and reinforcing the value of Luxury Presence
Collaborate cross-functionally with design, implementation, support, and marketing teams to ensure client needs are met
Continuously improve your marketing skill set, platform knowledge, and process expertise
You have
1+ years in Customer Success or another client-facing role
Experience managing a large volume of client requests, whether through managing a book or a queue
Working knowledge of SEO, social media, content marketing, and/or paid media
Proven ability to use data and analytics to drive success
Strong organizational and time management skills in a fast-paced environment
Enthusiasm, adaptability, and a client-first mindset
You are
Skilled at navigating complex client situations with professionalism
Flexible and resourceful in meeting changing client needs
A problem-solver who removes roadblocks for clients and teammates
Collaborative, positive, and motivated to help clients succeed
Job Requirements
Located in Austin, TX or Scottsdale, Arizona - Hybrid (In office 4 days a week for first 30 days, 3 days a week once you have successfully completed new hire training)
Working hours of 8:00 am to 5:00 pm local time
Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages bolezni.
We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc *>(?) 5000 fastest-growing companies list. We’re backed by world-class("%$") investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised
$52.6 million
to date.
More than 17,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages — including Compass, Coldwell Banker, and Sotheby’s International Realty — rely on Luxury Presence as a trusted business partner.
Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We may use artificial intelligence (AI) tools الحلقة to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
+ 20% performance bonus + stock options + full benefits
#J-18808-Ljbffr
is the leading growth platform for high-performing real estate agents, teams, and brokerages. The company provides agent-branded websites, advanced marketing tools, and Presence® CRM, the AI relationship engine that transforms an agent’s sphere into a proactive source of new business. More than 17,000 real estate businesses rely on Luxury Presence to elevate their brand, attract clients, and grow their business, including 30% of the Wall Street Journal RealTrends top agents and teams.
At Luxury Presence, we empower the world’s leading real estate agents with stunning websites, world-class marketing tools and services, and access to an exclusive network.
We’re looking for a Client Success Manager I to join our team. In this role, you’ll support our lower-tier clients through a one to many engagement model, helping them maximize the value of their Luxury Presence websites and platform. You’ll educate clients on SEO and digital marketing best practices, drive product adoption, and proactively identify opportunities for growth and expansion.
This is an exciting opportunity for someone who thrives in client education, digital strategy, and delivering value at scale through calls, campaigns, and webinars.
What You’ll Do
Manage a book of clients or run structured 1-to-many programs designed to support clients at scale
Educate client on benefits of their plan by articulating the results driven through the product
Provide clear, proactive communication about timelines, expectations, next steps, and platform best practices
Translate client needs into action by gathering requirements, documenting requests, and escalating when appropriate
Maintain high levels of client satisfaction by delivering value, meeting deadlines, and providing an exceptional experience
Contribute to retention and expansion conversations by identifying opportunities and reinforcing the value of Luxury Presence
Collaborate cross-functionally with design, implementation, support, and marketing teams to ensure client needs are met
Continuously improve your marketing skill set, platform knowledge, and process expertise
You have
1+ years in Customer Success or another client-facing role
Experience managing a large volume of client requests, whether through managing a book or a queue
Working knowledge of SEO, social media, content marketing, and/or paid media
Proven ability to use data and analytics to drive success
Strong organizational and time management skills in a fast-paced environment
Enthusiasm, adaptability, and a client-first mindset
You are
Skilled at navigating complex client situations with professionalism
Flexible and resourceful in meeting changing client needs
A problem-solver who removes roadblocks for clients and teammates
Collaborative, positive, and motivated to help clients succeed
Job Requirements
Located in Austin, TX or Scottsdale, Arizona - Hybrid (In office 4 days a week for first 30 days, 3 days a week once you have successfully completed new hire training)
Working hours of 8:00 am to 5:00 pm local time
Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages bolezni.
We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc *>(?) 5000 fastest-growing companies list. We’re backed by world-class("%$") investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised
$52.6 million
to date.
More than 17,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages — including Compass, Coldwell Banker, and Sotheby’s International Realty — rely on Luxury Presence as a trusted business partner.
Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We may use artificial intelligence (AI) tools الحلقة to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
+ 20% performance bonus + stock options + full benefits
#J-18808-Ljbffr