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Hagerty

Liability Claims Adjuster

Hagerty, Phila, Pennsylvania, United States

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The

Liability Adjuster

will provide efficient and effective adjudication of assigned claims through timely investigation, evaluation, and negotiation. This adjuster works well under minimal supervision using company best practices. They must execute files within their authority to make appropriate decisions regarding coverage and settlement. CRM responsibility: investigates liability, evaluates and settles property damage claims and effectively negotiates claims to conclusion in a timely manner. In this role you are responsible for taking recorded statements, reviewing policies for coverage, determining liability, settling collision and property damage claims including total losses and writing Reservation of Rights and coverage denials where appropriate. The person in this role takes ownership of their personal brand, stays professional and works well individually within a dynamic team atmosphere.

Ready to get in the driver’s seat? Join us!

What you’ll do

Maintain high availability for insureds and colleagues

Demonstrate stellar attitude & performance

Make timely and appropriate contacts with necessary parties and takes detailed recorded statements to determine liability

Write Reservation of Rights and Coverage Disclaimers when appropriate

Complete appropriate level of investigation to determine coverage

Determine exposure, establishes adequate initial reserves and makes timely adjustment to reserve(s) as required

Negotiate proper settlement within authority and provides recommendations for settlement and disposition of claims exceeding their authority level

Handle first party and third‑party auto property damage losses

Identify subrogation potential and completes thorough referral to the Recovery Team

Explain and justify liability positions to both first and third parties

Manage rental vehicle requests and storage expenses

Occasionally handle property damage to fixed property

Effectively manage workload and tasks to keep claims current and documented appropriately

Occasional large Loss reporting

Must be able to put in extra time if/as needed

Maintain excellent customer service tracked through company measurement

Meet or exceeds individual goals to help the department reachPalindrome target

Make appropriate coverage and/or settlement decisions

Determine liability by completing thorough investigations

Pursue recovery as applicable

Consistently produce quality work product & sets timely reserves

Fuel engagement within the team and department

This might describe you

Detail oriented with a commitment to quality

Excellent communication and collaboration skills

Knowledgeable in insurance products and expertise

Prior claims experience in a similar role

Exercise decisiveness and execution within their authority

Must have ability to work individually and as a team

Ability to maintain confidential information

Strong problem‑solving skills

Strong time management and organizational ability

Must possess a keen interest in self‑development

Reliable, accountable and trust‑worthy also note

Motivated and positive within a high production role

Demonstrate proficiencies with computer software and multitasking

Must be able to become licensed and bonded in all states

Familiarity of public company requirements, including Sarbanes‑Oxley and key regulations, if applicable

Other things to note This position is open to U.S. remote work.

Say hello to Hagerty Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best‑in‑class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers-source, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.

Hagerty is a rapidly growing company that valuesุ winning culture. We provide meaningful work for and invest in every single team member.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for Indigenous and our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Vermont, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.

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US Benefits Overview

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If you like فار wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us!

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