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Lexie Staffing co.

Call Center Representative

Lexie Staffing co., San Juan, San Juan, us, 00902

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WE ARE HIRING!

Customer Service Representative (CSR)

Account: Telco Account

Work Set-up: Onsite

Schedule: Shifting

Total Package: ₱19,000 – ₱24,000

Job Description The Customer Service Representative for a Telco Account is responsible for handling customer inquiries, resolving concerns related to telecommunications(module) services, and providing excellent customer support. The role requires clear communication, problem‑solving skills, and a customer-focused mindset.

Key Responsibilities

Handle inbound and/or outbound customer calls

Assist customers with billing, account, and service-related concerns

Provide accurate information about products and services

Resolve issues efficiently and professionally

Document customer interactions properly

Qualifications

High School Graduate (Old Curriculum) or Senior‑High School Graduate

College Graduate or Undergraduate (any course)

With or without BPO work experience

Open to newbies

Strong attention to detail

Good communication skills

Willing to work on shifting schedules

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