Logo
NextCare

Medical Front Office

NextCare, Dallas, Texas, United States, 75215

Save Job

Join to apply for the

Medical Front Office

role at

NextCare .

3 days ago Be among the first 25 applicants

NextCare Introduction

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care across the country.

What We Are Looking For NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist who enjoys a fast‑paced environment and works well in a team. We seek customer‑friendly and passionate employees to be part of our growing organization where patients and staff are the top priority.

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitoring the flow of patients, processing patients for discharge—including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts—in addition to the following tasks:

Obtain personal and insurance data from the patient and input information into the EMR system.

Monitor the flow of patients, including placing patients into rooms as needed.

Complete all necessary insurance forms for registration to ensure proper reimbursement from payors.

Prepare daily deposit, reconciliation, and daily statistical information.

Ensure an adequate stock of front‑office supplies and proper functioning of equipment.

Answer telephone utilizing quality customer service skills.

Ensure patient waiting area and restrooms are clean and reflect a positive image of NextCare.

Manage patient appointments scheduled via the NextCare website.

Notify back‑office immediately of any urgent medical concerns a patient may be experiencing.

Educate patients on services offered by NextCare for their current or next visit.

Promptly notify the Clinic Manager of any patient or employee safety concerns.

How You Will Make An Impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all patients with respect and dignity. They ensure the clinic and front reception area run smoothly, optimizing patient flow and satisfaction.

Essential Education, Experience and Skills Education:

Minimum of high school diploma or equivalent. A Medical Administrative Assistant Certificate or equivalent is highly desired.

Benefits NextCare offers full‑time employees medical, health savings account, employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long‑term disability, short‑term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses receive 401(k) plan benefits. Select positions offer shift differential benefits per policy and plan rules.

Seniority level:

Entry level

Employment type:

Full‑time

Job function:

Other

Industry:

Hospitals and Health Care

#J-18808-Ljbffr