Omni Hotels Corporation
Outlets Manager
Omni Hotels & Resorts – Omni Atlanta Hotel at Centennial Park
Luxurious comfort embraces pure style at the elegant, four‑diamond Omni Hotel at Centennial Park located in downtown Atlanta. The hotel offers spectacular views of the downtown skyline and Centennial Olympic Park. It is connected to Philips Arena, the Georgia World Congress Center, and is the closest hotel to Mercedes‑Benz Stadium.
Overview Omni Atlanta Hotel offers a dynamic work environment with comprehensive training and mentoring. Employees enjoy a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion for service, this may be your perfect match.
Responsibilities
Maintain consistently good food service for guests.
Demonstrate a calm demeanor during periods of high volume or unusual events and manage smooth transitions thereafter to keep the Outlet operating to standard and to set a positive example for the Centennial Grounds team.
Display a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the Centennial Grounds and restaurant in‑room team to implement them to meet operational and organizational objectives.
Manage with integrity, honesty and knowledge that promote the culture, values and mission of the Omni Hotels & Resorts.
Monitor all tray and table set‑ups, being sure all products are well presented to the guest. Food must be properly garnished and fresh looking. Warm food must be kept warm, cold beverages must be served adequately chilled.
All deliveries must be made by the time quoted to guest and must be delivered by properly uniformed, well‑groomed associates.
Check to be sure that all waiters and waitresses are doing assigned prep work at the beginning of shift, as well as side work at the end of shift.
Solicit customer feedback to understand customer needs and the needs of the local community.
Check timing of deliveries. Determine action to be taken if orders are behind time in delivery, whether to begin helping in the set‑up of trays, calling for another outlet for additional help, or advising PM manager of problems delaying service.
Provide coaching and direction to the Centennial Grounds team to take action and to achieve operational goals. Constantly review the Centennial Grounds environment and key business indicators to identify problems, concerns, and opportunities for improvement.
Monitor all Room Service deliveries.
Maintain an adequate supply of both equipment and food items to ensure speed and quality of service.
Accurate daily inventories must be made with accompanying requisition orders to keep all pars stable and Room Service personnel equipped to deliver orders promptly and properly.
Maintain an adequately stocked liquor back‑up cabinet (if applicable).
Daily inventories must accompany daily orders to keep liquor pars stable.
Maintain control of both payroll and food expenditures.
Qualifications
2 years of experience in Food and Beverage Supervision or Management role preferred.
Must have the ability to manage deadlines.
Understanding of Food and Beverage financials including cost and par controls is preferred.
General knowledge of Microsoft Word, Excel, and PowerPoint.
Must have a strong attention to detail as well as strong customer service skills.
Must be Food Handler and TIPS certified.
Must be able to work a flexible schedule including weekends and holidays.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Hospitality
Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x.
Omni Hotels & Resorts is an equal opportunity employer.
#J-18808-Ljbffr
Luxurious comfort embraces pure style at the elegant, four‑diamond Omni Hotel at Centennial Park located in downtown Atlanta. The hotel offers spectacular views of the downtown skyline and Centennial Olympic Park. It is connected to Philips Arena, the Georgia World Congress Center, and is the closest hotel to Mercedes‑Benz Stadium.
Overview Omni Atlanta Hotel offers a dynamic work environment with comprehensive training and mentoring. Employees enjoy a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion for service, this may be your perfect match.
Responsibilities
Maintain consistently good food service for guests.
Demonstrate a calm demeanor during periods of high volume or unusual events and manage smooth transitions thereafter to keep the Outlet operating to standard and to set a positive example for the Centennial Grounds team.
Display a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the Centennial Grounds and restaurant in‑room team to implement them to meet operational and organizational objectives.
Manage with integrity, honesty and knowledge that promote the culture, values and mission of the Omni Hotels & Resorts.
Monitor all tray and table set‑ups, being sure all products are well presented to the guest. Food must be properly garnished and fresh looking. Warm food must be kept warm, cold beverages must be served adequately chilled.
All deliveries must be made by the time quoted to guest and must be delivered by properly uniformed, well‑groomed associates.
Check to be sure that all waiters and waitresses are doing assigned prep work at the beginning of shift, as well as side work at the end of shift.
Solicit customer feedback to understand customer needs and the needs of the local community.
Check timing of deliveries. Determine action to be taken if orders are behind time in delivery, whether to begin helping in the set‑up of trays, calling for another outlet for additional help, or advising PM manager of problems delaying service.
Provide coaching and direction to the Centennial Grounds team to take action and to achieve operational goals. Constantly review the Centennial Grounds environment and key business indicators to identify problems, concerns, and opportunities for improvement.
Monitor all Room Service deliveries.
Maintain an adequate supply of both equipment and food items to ensure speed and quality of service.
Accurate daily inventories must be made with accompanying requisition orders to keep all pars stable and Room Service personnel equipped to deliver orders promptly and properly.
Maintain an adequately stocked liquor back‑up cabinet (if applicable).
Daily inventories must accompany daily orders to keep liquor pars stable.
Maintain control of both payroll and food expenditures.
Qualifications
2 years of experience in Food and Beverage Supervision or Management role preferred.
Must have the ability to manage deadlines.
Understanding of Food and Beverage financials including cost and par controls is preferred.
General knowledge of Microsoft Word, Excel, and PowerPoint.
Must have a strong attention to detail as well as strong customer service skills.
Must be Food Handler and TIPS certified.
Must be able to work a flexible schedule including weekends and holidays.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Hospitality
Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x.
Omni Hotels & Resorts is an equal opportunity employer.
#J-18808-Ljbffr