Genesys Cloud Services, Inc.
Lead Conversational AI Designer - Remote IVR & Voice UI
Genesys Cloud Services, Inc., Raleigh, North Carolina, United States
A leading tech company in North Carolina is seeking an experienced professional to design optimal self-service solutions leveraging conversational AI and IVR technology. This role involves leading customer workshops, documenting solutions, and collaborating with cross-functional teams to ensure client success. The ideal candidate has extensive experience in voice UI design, strong analytical skills, and a customer-focused mindset. The company offers competitive compensation, comprehensive benefits, and opportunities for professional development.
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