Flynn Panera
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Catering Lead
role at
Flynn Panera
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafés. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Each geographic area is led by a Market Leader. The general managers and assistant managers manage day‑to‑day operations with support from team managers.
Position Description As a Catering Lead, you will connect with customers, impact our growing business, and serve local communities across the country. This role is an excellent opportunity to develop catering and sales skills and to prepare for a potential career path in catering with Panera.
Essential Duties And Responsibilities
Process, prepare and deliver orders to the client.
Assist in organizing a team of employees, when needed, to execute large catering orders.
Provide excellent customer service by following up with customers after an order has been completed.
Manage existing accounts to ensure ongoing repeat catering sales.
Work closely with café teams and the Regional Catering Sales Manager to uncover and pursue additional business.
Create a targeted game plan for increasing catering sales involving strategic planning, cold calling, presentation skills and effective closing sales techniques.
Utilize Outlook Calendar and other online resources to maximize organization, execution and follow‑up.
Communicate effectively via email.
Education and Experience
High School degree or equivalent.
Excellent organization, customer service and time management skills.
Enthusiasm, energy and a positive attitude.
Ability to work well under pressure with a diverse group of people.
Proven track record of success.
Valid driver’s license and reliable transportation.
Perks for our employees
Competitive hourly rate including tips.
Flexible work schedules.
Meal discounts.
Health benefits.
Development opportunities.
Physical Standards
Must be able to stand and move well‑paced for up to ten hours.
Must safely lift up to 50 pounds.
Must read and write effectively.
Must possess finger and hand dexterity for small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
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Catering Lead
role at
Flynn Panera
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafés. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Each geographic area is led by a Market Leader. The general managers and assistant managers manage day‑to‑day operations with support from team managers.
Position Description As a Catering Lead, you will connect with customers, impact our growing business, and serve local communities across the country. This role is an excellent opportunity to develop catering and sales skills and to prepare for a potential career path in catering with Panera.
Essential Duties And Responsibilities
Process, prepare and deliver orders to the client.
Assist in organizing a team of employees, when needed, to execute large catering orders.
Provide excellent customer service by following up with customers after an order has been completed.
Manage existing accounts to ensure ongoing repeat catering sales.
Work closely with café teams and the Regional Catering Sales Manager to uncover and pursue additional business.
Create a targeted game plan for increasing catering sales involving strategic planning, cold calling, presentation skills and effective closing sales techniques.
Utilize Outlook Calendar and other online resources to maximize organization, execution and follow‑up.
Communicate effectively via email.
Education and Experience
High School degree or equivalent.
Excellent organization, customer service and time management skills.
Enthusiasm, energy and a positive attitude.
Ability to work well under pressure with a diverse group of people.
Proven track record of success.
Valid driver’s license and reliable transportation.
Perks for our employees
Competitive hourly rate including tips.
Flexible work schedules.
Meal discounts.
Health benefits.
Development opportunities.
Physical Standards
Must be able to stand and move well‑paced for up to ten hours.
Must safely lift up to 50 pounds.
Must read and write effectively.
Must possess finger and hand dexterity for small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
#J-18808-Ljbffr