Head Over Heels
Front Desk Staff - Middletown
Head Over Heels
We are currently seeking part-time and/or full-time enthusiastic and detail-oriented individuals to join our team as Front Desk Staff at our Middletown location. As a vital part of our office staff, you will play a key role in ensuring a positive experience for our customers and assisting in the smooth operation of our facilities.
We are looking for qualified individuals (18 years and older) who are available afternoons and evenings Monday through Friday, as well as Saturday day shifts. These positions are permanent, year‑round roles. Only applicants meeting the necessary qualifications and availability will be considered.
Job Details
Type: Part‑time / Full‑time
Schedule: Evenings (4 PM to 9 PM on weekdays, Saturday mornings) for part‑time; 9 AM to 9 PM on weekdays and Saturday mornings for full‑time.
Benefits
Health insurance
Training & development
Employee discounts
Qualifications
Positive & enthusiastic personality.
Access to reliable transportation and ability to commute to one or more of our four locations.
Proficient in computer applications such as Microsoft Office, Microsoft Excel, and similar programs.
Excellent communication, organizational, and multitasking abilities.
Previous customer service experience is a plus.
Ability to work in a fast‑paced environment and remain calm under pressure.
Prior experience with iClassPro is an advantage.
Responsibilities
Provide exceptional customer service to parents, guardians, and visitors.
Answer and manage phone calls, emails, and inquiries promptly and professionally.
Assist in the registration process for classes and programs.
Handle customer concerns and resolve issues in a timely and effective manner.
Maintain organized records of customer information and class schedules.
Collaborate with other staff members to ensure a cohesive and positive customer experience.
Seniority level Entry level
Employment type Part‑time
Job function Administrative
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We are currently seeking part-time and/or full-time enthusiastic and detail-oriented individuals to join our team as Front Desk Staff at our Middletown location. As a vital part of our office staff, you will play a key role in ensuring a positive experience for our customers and assisting in the smooth operation of our facilities.
We are looking for qualified individuals (18 years and older) who are available afternoons and evenings Monday through Friday, as well as Saturday day shifts. These positions are permanent, year‑round roles. Only applicants meeting the necessary qualifications and availability will be considered.
Job Details
Type: Part‑time / Full‑time
Schedule: Evenings (4 PM to 9 PM on weekdays, Saturday mornings) for part‑time; 9 AM to 9 PM on weekdays and Saturday mornings for full‑time.
Benefits
Health insurance
Training & development
Employee discounts
Qualifications
Positive & enthusiastic personality.
Access to reliable transportation and ability to commute to one or more of our four locations.
Proficient in computer applications such as Microsoft Office, Microsoft Excel, and similar programs.
Excellent communication, organizational, and multitasking abilities.
Previous customer service experience is a plus.
Ability to work in a fast‑paced environment and remain calm under pressure.
Prior experience with iClassPro is an advantage.
Responsibilities
Provide exceptional customer service to parents, guardians, and visitors.
Answer and manage phone calls, emails, and inquiries promptly and professionally.
Assist in the registration process for classes and programs.
Handle customer concerns and resolve issues in a timely and effective manner.
Maintain organized records of customer information and class schedules.
Collaborate with other staff members to ensure a cohesive and positive customer experience.
Seniority level Entry level
Employment type Part‑time
Job function Administrative
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