The Tox Technique
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Independent Franchise Owner & Operator at The Tox | Multi-Unit (Tampa, FL & Sarasota, FL) The Tox® Technique is a revolutionary, lymphatic-focused body sculpting method designed to reduce fluid retention, support overall wellness, and enhance natural contouring. With locations nationwide, The Tox delivers elevated, results-driven experiences rooted in intentional care and client education.
The Tox Tampa is a woman-owned small business and an equal opportunity employer. We are proud to serve the South Tampa community with a luxury, client-centered wellness experience.
This position is on-site at our South Tampa studio and may include participation in off-site events as needed.
The Brand & Wellness Sales Manager is a front-facing, sales-driven role responsible for delivering an exceptional client experience while actively driving revenue through rebookings, packages, memberships, and retail sales.
This role is ideal for someone who thrives in a high-touch, relationship-based sales environment, enjoys educating clients on long-term wellness benefits, and is motivated by goals, performance metrics, and bonus opportunities.
Key Responsibilities:
Greet clients warmly, check them in, and ensure a seamless studio experience from arrival to departure
Schedule, confirm, reschedule, and manage appointments, including handling cancellations and no-shows
Perform opening, closing, and daily studio procedures
Maintain a clean, polished, and welcoming studio environment at all times
Proactively sell treatment bundles, packages, memberships, and retail products in alignment with client goals
Drive same-day and post-treatment rebookings by confidently recommending next sessions and long-term plans
Follow up with clients after treatments to secure future bookings and package conversions
Conduct outbound outreach to leads and existing clients via: In-person conversations, Text messaging, Educate clients on the benefits of consistency, series-based treatments, and membership options
Meet or exceed individual and studio-level sales and rebooking goals
Systems, Communication & Follow-Up:
Accurately use Mindbody Software to collect and update client information, process payments for single sessions, packages, memberships, and retail, track client history, notes, and follow-up opportunities, communicate clearly and professionally with clients in person, over the phone, and through digital messaging platforms
Maintain a strong working knowledge of all services and pricing, current promotions and campaigns, standard operating procedures and brand policies
Inventory & Team Support:
Assist with inventory management and supply counts as needed
Support team members and leadership to ensure smooth daily operations
Participate in studio initiatives, promotions, and events
Qualifications:
Customer Experience: Proven ability to deliver exceptional, high-touch client service
Sales-Oriented Mindset: Comfortable discussing pricing, packages, and long-term commitments; experience with upselling, cross-selling, or consultative sales is a strong plus
Communication Skills: Confident, articulate, and personable across in-person and digital channels
Team Leadership & Brand Representation: Demonstrates ownership, accountability, and professionalism; embodies and promotes The Tox® brand values consistently
Tech-Savvy: Basic computer proficiency required; experience with Apple products and Mindbody Software is a plus
Wellness, Spa, or Hospitality Experience: Preferred but not required
Marketing, Events, or Social Media Experience: A plus
Seniority level: Entry level Employment type: Part-time Job function: Consulting, Information Technology, and Sales Industries: Wellness and Fitness Services Referrals increase your chances of interviewing at The Tox Technique by 2x
Get notified about new Client Advisor jobs in Tampa, FL.
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Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from The Tox Technique
Independent Franchise Owner & Operator at The Tox | Multi-Unit (Tampa, FL & Sarasota, FL) The Tox® Technique is a revolutionary, lymphatic-focused body sculpting method designed to reduce fluid retention, support overall wellness, and enhance natural contouring. With locations nationwide, The Tox delivers elevated, results-driven experiences rooted in intentional care and client education.
The Tox Tampa is a woman-owned small business and an equal opportunity employer. We are proud to serve the South Tampa community with a luxury, client-centered wellness experience.
This position is on-site at our South Tampa studio and may include participation in off-site events as needed.
The Brand & Wellness Sales Manager is a front-facing, sales-driven role responsible for delivering an exceptional client experience while actively driving revenue through rebookings, packages, memberships, and retail sales.
This role is ideal for someone who thrives in a high-touch, relationship-based sales environment, enjoys educating clients on long-term wellness benefits, and is motivated by goals, performance metrics, and bonus opportunities.
Key Responsibilities:
Greet clients warmly, check them in, and ensure a seamless studio experience from arrival to departure
Schedule, confirm, reschedule, and manage appointments, including handling cancellations and no-shows
Perform opening, closing, and daily studio procedures
Maintain a clean, polished, and welcoming studio environment at all times
Proactively sell treatment bundles, packages, memberships, and retail products in alignment with client goals
Drive same-day and post-treatment rebookings by confidently recommending next sessions and long-term plans
Follow up with clients after treatments to secure future bookings and package conversions
Conduct outbound outreach to leads and existing clients via: In-person conversations, Text messaging, Educate clients on the benefits of consistency, series-based treatments, and membership options
Meet or exceed individual and studio-level sales and rebooking goals
Systems, Communication & Follow-Up:
Accurately use Mindbody Software to collect and update client information, process payments for single sessions, packages, memberships, and retail, track client history, notes, and follow-up opportunities, communicate clearly and professionally with clients in person, over the phone, and through digital messaging platforms
Maintain a strong working knowledge of all services and pricing, current promotions and campaigns, standard operating procedures and brand policies
Inventory & Team Support:
Assist with inventory management and supply counts as needed
Support team members and leadership to ensure smooth daily operations
Participate in studio initiatives, promotions, and events
Qualifications:
Customer Experience: Proven ability to deliver exceptional, high-touch client service
Sales-Oriented Mindset: Comfortable discussing pricing, packages, and long-term commitments; experience with upselling, cross-selling, or consultative sales is a strong plus
Communication Skills: Confident, articulate, and personable across in-person and digital channels
Team Leadership & Brand Representation: Demonstrates ownership, accountability, and professionalism; embodies and promotes The Tox® brand values consistently
Tech-Savvy: Basic computer proficiency required; experience with Apple products and Mindbody Software is a plus
Wellness, Spa, or Hospitality Experience: Preferred but not required
Marketing, Events, or Social Media Experience: A plus
Seniority level: Entry level Employment type: Part-time Job function: Consulting, Information Technology, and Sales Industries: Wellness and Fitness Services Referrals increase your chances of interviewing at The Tox Technique by 2x
Get notified about new Client Advisor jobs in Tampa, FL.
#J-18808-Ljbffr