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Rexel USA

Inside Sales Representative

Rexel USA, Baltimore, Maryland, United States

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Inside Sales Representative

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Rexel USA .

Summary The Inside Sales Representative is responsible for proactive telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.

What You’ll Do

Process telephone orders by quoting product prices, delivery specifications, and payment terms, and by offering substitute products where appropriate.

Assist outside sales personnel by processing priority transactions.

Use company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and additional sales to existing customers.

Prospect for new accounts within a specified geographical territory.

Manage a defined customer base and maintain relationships.

Learn and evaluate customer operations to identify objectives, requirements, and preferences; close orders and resolve customer issues promptly using root‑cause analysis.

Process product quotations and proposals and follow up throughout the customer’s purchasing cycle.

Gather and report market information to management.

Participate in product meetings, seminars, and training to enhance knowledge.

Pursue product applications with internal specialists, vendor representatives, and other resources.

Other duties as assigned.

Qualifications What You’ll Need

2+ years of customer service, sales, or electrical distribution experience.

High School or GED – Required.

Knowledge, Skills & Abilities

Handle basic or intermediate issues and problems.

Basic/intermediate product and application knowledge.

Positive, friendly, and helpful attitude toward customers.

Customer‑oriented, motivated, with excellent communication, presentation, organization, and problem‑solving skills.

Prioritize and manage multiple tasks and deadlines.

Excellent negotiation and interpersonal skills; ability to influence decisions.

Highly self‑motivated.

Familiar with Microsoft Office, ERP systems, and CRM tools.

Ability to work overtime as needed.

Job Duties Disclaimer The information in this job description describes the essential functions required for this role. It is not an exhaustive list of duties, knowledge, and skills. Management retains the right to assign or re‑assign duties at any time. Candidates must demonstrate commitment to customer service, integrity, and teamwork.

Additional Information Physical Demands

Sit: 51%+ time, constant.

Walk: 21–50% of time, frequent.

Use hands: 51%+ time, constant.

Stoop/Kneel/Crouch: up to 20%, occasional.

Climb/Balance: up to 20%, occasional.

Use senses (talk, hear, etc.): up to 20%, occasional.

Weight & Force Demands

Up to 10 lbs: 21–50% of time.

Up to 25 lbs: 21–50% of time.

Up to 50 lbs: up to 20% of time.

Working Environment

Unpleasant physical environment (noise, heat, cold): up to 20% of time.

Potentially dangerous equipment: up to 20% of time.

Occasional off‑site travel: up to 20% of time.

For Maryland only, the pay range is $24.00 – $26.00 per hour depending on qualifications and experience.

Rexel USA (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration without regard to protected characteristics.

Our Benefits Include

Medical, Dental, and Vision Insurance

Life Insurance

Short‑Term and Long‑Term Disability Insurance

401(k) with Employer Match

Paid vacation and sick time

Paid company holidays and flexible personal days per year

Tuition Reimbursement

Health & Wellness Programs

Flexible Spending Accounts and HSA

Commuter Transit Benefits

Optional insurance (Pet, Legal, Critical Illness, Home & Auto), etc.

Employee Discount Programs

Professional Training & Development Programs

Career Advancement Opportunities – Promotion from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We celebrate an inclusive and diverse workforce.

Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. We operate through eight regions using banners such as Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. Our distribution network includes over 460 warehouse storefront locations across the U.S. and an online store.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Appliances, Electrical, and Electronics Manufacturing

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