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Rose Pest Solutions

Client Service Representative - Livonia, MI

Rose Pest Solutions, Livonia, Michigan, us, 48153

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Client Service Representative - Livonia, MI

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Rose Pest Solutions

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Client Service Representative (CSR) – Join the Rose Family Compensation: $17.25/hr + commission & full benefits

Why You’ll Love Working at Rose

Room to Grow – Continuous training, mentorship, and career development.

Stability & Legacy – 150+ years of success and innovation, backed by our in‑house entomologists and technical experts.

Empowered Work – Freedom to think creatively, solve problems, and make a real difference.

Team feels like family – Supportive, collaborative, and passionate about quality service.

What You’ll Do As a CSR As a

Client Service Representative , you’ll be the friendly face and trusted voice that keeps our Service Center running smoothly. You’ll play a key role in connecting clients, sales, and service teams – ensuring every client gets top‑notch care.

Coordinating service requests and scheduling appointments.

Supporting service and sales teams with paperwork, schedules, and client communications.

Helping clients understand and choose residential services that fit their needs.

Following up with clients and assisting with account collections.

Keeping everything organized so the whole team can succeed.

Compensation & Benefits We believe great people deserve great rewards. Here’s what we offer:

Competitive Pay

– $17.25/hr + commission, plus bonus plan & profit sharing

Full Health Benefits

– Medical, dental, vision, Rx insurance

Paid Time Off

– Holidays, vacation, and sick leave

Retirement Savings

– 401(k) with company match

Extra Protection

– Life insurance, disability, family & military leave

Growth & Development

– Ongoing training and career advancement opportunities

What Makes You a Great Fit This role is perfect for someone who enjoys being the go‑to person, thrives in a fast‑paced environment, and values independence with responsibility.

Have excellent communication skills and love helping others.

Stay organized and detail‑oriented, even under pressure.

Are comfortable with computers and can pick up new software quickly.

Work well independently but also enjoy being part of a collaborative team.

Requirements

18+ years of age, high school diploma (or equivalent).

Valid driver’s license with good driving record.

Ability to work flexible hours, including early mornings, evenings, or weekends as needed.

Basic office and computer skills.

Physical ability to sit, stand, crouch, and lift up to 20 lbs.

Bio-Serv companies are proud to be EOE

Contact: rosepestsolutions+en@agents.icims.com

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