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ECOLAB

Sales Operations Specialist

ECOLAB, King Of Prussia, Pennsylvania, United States, 19406

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Join our dynamic team as a

Sales Operation Specialist I

for Purification Technologies. This pivotal role offers a unique opportunity to collaborate closely with our sales team and customers, driving business success and ensuring exceptional customer experiences.

Role Overview

Central Point of Contact

– Acts as the main liaison for sales representatives and customers regarding business operations.

Cross‑Functional Collaboration

– Works with teams such as Finance, Customer Service, Marketing, and Supply Chain.

What You Will Do Customer Support

Set up new customers and maintain contact information.

Ensure pricing, purchase order, and invoice accuracy.

Resolve disputes, blocked orders, and credit issues.

Sales Support

Onboard new sales and sales operations associates.

Provide expertise on customer relationship management and order/billing systems.

Serve as a liaison for questions, training, and issue resolution.

Order Support

Track orders and research proof of delivery.

Coordinate rush orders and return material authorizations.

Process Improvement

Identify process gaps and provide expertise for technical solutions and testing.

General Support

Communicate effectively within sales and cross‑functional teams to enhance operational efficiency.

Position Details

Hybrid role out of King of Prussia, PA.

Minimum Qualifications

High School Diploma or GED completed.

3 years relevant industry/organizational operations knowledge.

Intermediate proficiency in Microsoft Excel.

No immigration sponsorship available for this position.

Preferred Qualifications

Associate’s or bachelor’s degree in business, communications, or IT.

2 years of customer support experience.

Advanced skills in Microsoft Office Suite and SAP.

Strong organization, time management, problem solving, and communication skills.

Self‑motivated and works well with teammates.

Compensation The pay range for this position is $66,100.00 – $99,200.00.

Benefits Ecolab strives to provide comprehensive and market‑competitive benefits. To view our full benefits package, visit the Ecolab Career website.

Potential Customer Requirements Notice

Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested.

Equal Employment Opportunity Ecolab will provide reasonable accommodation with our application process upon request. We are committed to fair and equal treatment of associates and applicants.

Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation with our application process upon request.

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