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Axios

Account Manager, Pro Deals

Axios, Brooklyn, New York, United States, 11210

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The big picture: Axios is a media company dedicated to providing trustworthy, award-winning content in an audience‑first format. We are looking for a creative and collaborative Account Manager to renew and grow the current client base for Axios Pro Deals.

Why it matters: The Account Manager will be responsible for managing client relationships, understanding client needs, and delivering exceptional service. As an Account Manager, you will act as the primary point of contact for our clients, ensuring their needs are met and identifying opportunities for account growth.

Go deeper:

Client Relationship Management:

Build and maintain strong, long‑lasting client relationships. Serve as the main point of contact for clients, addressing their concerns and odors satisfaction.

Account Renewal & Growth:

Renew current agreements and identify opportunities for upselling and cross‑selling new users, additional services and products. Develop and execute strategies to drive account growth and enhance client value.

Problem Resolution:

Address and resolve client issues or concerns promptly and effectively. Proactively identify potential challenges and implement solutions.

Communication:

Maintain clear and consistent communication with clients regarding project status, product updates and any other issues that may be relevant to the client. Provide regular updates and reports on account performance.

Strategy Development:

Work with clients to understand their business goals and develop strategies to align our services with their objectives. Conduct regular business reviews to assess performance and adjust strategies as needed. Attend industry events, Axios Pro events, and in‑person meetings to further develop those relationships.

Collaboration:

Collaborate with sales, editorial, marketing, and product teams to ensure client needs are understood and met. Share insights and feedback from clients to help improve products and services.

Administrative Duties:

Manage account documentation, contracts, and renewal processes. Ensure all client information is accurately recorded and maintained in the CRM system. Be able to accurately forecast the renewal pipeline and identify upsell opportunities.

Worthy of your time: Ideal candidates will embody a collaborative spirit, revenue mindset, and passion for the Axios mission. This position requires the following:

3+ years of Account Manager experience working with individuals and companies within the Private Equity and Venture Capital space, as well as M&A Advisors, Legal, Corporate, and Consultancy professionals.

Proven track record of meeting or exceeding renewal targets and driving revenue growth

Customer‑centric mindset with strong commercial instincts

High proficiency in relationship building and relationship management

Excellent written and verbal communication skills

Highly organized and detail‑oriented

Ability to be adaptable and creative as the Axios Pro product and team grows

Familiarity with CRM software (Salesforce, HubSpot, etc.) and other client management tools.

Located near NYC is preferable

Starting salary for this role is in the range of $77,000 - $98,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation and benefits. Axios' compensation philosophy takes into account cost of labor differentials across the country. Because this is a remote‑optional job posting, this salary range takes into account all possible locations within the United States, but candidates will only be eligible for the salary range for their location.

What Axios brings to the table besides salary:

401(k) with employer matchிவ>

Robust PPO and high‑deductible health insurance options on the Blue Cross Blue Shield network

Employer Health Savings Account (HSA) contribution for the high deductible health plan option

Dental and vision coverage

Primary caregiver 12‑week paid leave

Generous vacation policy, plus holidays

One mental Competent day per quarter

Annual learning and development stipend

$100 monthly work‑from‑home stipend

Tele‑mental health services through Headspace

OneMedical membership, including tele‑health services

Personal health advocacy resources through HealthAdvocate

Inclusive fertility, hormonal health and family forming benefits through Car testi Mothers……

Access to the Axios "Family Fund", which was created to allow employees to request financial support when facing financial hardship or emergencies

Increased work flexibility for parents and caretakers

Virtual company‑sponsored social events

A strong and positive work environment

A commitment to an open, inclusive, and diverse work culture

Equal Opportunity Employer Statement Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identityonly, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, purposding hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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