Triumph
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Client Services Associate
role at
Triumph
At TBK Bank, a subsidiary of Triumph, we are passionate and solution‑minded, striving to do well and do good. We excel in exceptional customer service and seek friendly professionals dedicated to helping customers achieve their financial goals.
Summary Are you a customer‑focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the forefront of our commitment to exceptional customer service. You'll provide prompt and accurate financial transactions, contribute to the development and retention of customer relationships, profile new and existing customers, offer advice on bank products and services, and ensure each interaction exceeds expectations. You'll play a key role in fostering customer loyalty and identifying cross‑selling opportunities.
Job Description The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. The role contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross‑sell opportunities with professionalism and enthusiasm.
How You'll Spend Your Time
Profile new and existing customers, suggesting tailored products and services.
Provide exceptional customer service, exceeding expectations.
Open new accounts, ensuring accuracy and timely documentation.
Assist with Stop Payments, Debit Card Orders, and more.
Take initiative to resolve customer issues and provide prompt feedback.
Help maintain customer goodwill and contribute to branch goals.
Professionally refer customers to various bank departments.
Safeguard customer information, adhere to regulations, and maintain security.
Process transactions while maintaining accurate records.
Contribute to local community and bank‑sponsored events.
Education & Experience Requirements The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross‑selling experience.
Compensation Range Hourly: $16.54 – $22.67
Benefits We offer Medical, Dental, Vision, Paid Time Off, 401(k), and much more.
Triumph Financial, Inc. and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment!
#J-18808-Ljbffr
Client Services Associate
role at
Triumph
At TBK Bank, a subsidiary of Triumph, we are passionate and solution‑minded, striving to do well and do good. We excel in exceptional customer service and seek friendly professionals dedicated to helping customers achieve their financial goals.
Summary Are you a customer‑focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the forefront of our commitment to exceptional customer service. You'll provide prompt and accurate financial transactions, contribute to the development and retention of customer relationships, profile new and existing customers, offer advice on bank products and services, and ensure each interaction exceeds expectations. You'll play a key role in fostering customer loyalty and identifying cross‑selling opportunities.
Job Description The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. The role contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross‑sell opportunities with professionalism and enthusiasm.
How You'll Spend Your Time
Profile new and existing customers, suggesting tailored products and services.
Provide exceptional customer service, exceeding expectations.
Open new accounts, ensuring accuracy and timely documentation.
Assist with Stop Payments, Debit Card Orders, and more.
Take initiative to resolve customer issues and provide prompt feedback.
Help maintain customer goodwill and contribute to branch goals.
Professionally refer customers to various bank departments.
Safeguard customer information, adhere to regulations, and maintain security.
Process transactions while maintaining accurate records.
Contribute to local community and bank‑sponsored events.
Education & Experience Requirements The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross‑selling experience.
Compensation Range Hourly: $16.54 – $22.67
Benefits We offer Medical, Dental, Vision, Paid Time Off, 401(k), and much more.
Triumph Financial, Inc. and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment!
#J-18808-Ljbffr