Michigan First Credit Union
Financial Services Representative
Michigan First Credit Union, Jackson, Michigan, United States, 49203
Financial Services Representative
Michigan First Credit Union invites application for the role of a Financial Services Representative at a Retail In-Store branch located in Walmart, Meijer, and Kroger stores.
Location 2777 Airport Rd, Jackson, MI 49202.
Branch Hours Monday – Friday: 10:00 a.m. – 7:00 p.m. Saturday: 10:00 a.m. – 3:00 p.m. Sunday: Closed.
Job Description We are currently seeking a Financial Services Representative to join our team and report to the Branch Manager. As a Retail In-Store Financial Service Representative, you will deliver five‑star service while building relationships with members and potential new members. Outstanding teamwork and a positive, customer‑first attitude are essential.
What You’ll Do
Deliver stellar service to credit union members and potential new members.
Serve as a face for our brand—confident, optimistic, and welcoming.
Provide individualized financial solutions, helping members with loan decisions, savings strategies, and account selection.
Introduce new members to all the perks of being a Michigan First Credit Union member.
Follow through on promises, ensuring every detail is covered.
Qualifications
Outgoing and personable; enjoy engaging with people.
Professional experience, preferably 3+ years, in financial sales, retail, or a relationship banker/personal banker role.
Customer service experience of at least 3 years.
Quick learning ability; high school diploma/GED required, Associate’s in business or related field preferred.
Flexible schedule, including weekends, to serve members.
Team player capable of assisting across all in‑store locations as needed.
Benefits & Perks
Competitive pay.
Low‑cost medical, dental, and vision benefits; employer‑paid life and disability insurance.
401(k) with 100% match up to 5% deferral.
Tuition reimbursement for undergraduate and graduate programs.
Complimentary concierge service.
Free, state‑of‑the‑art fitness center at the Lathrup Village headquarters.
Wellness initiatives and events throughout the year.
Loan discounts for certain secured and unsecured loans and mortgages.
Opportunities for pay increases, incentives, and profit‑sharing based on performance.
Onsite subsidized cafe and bowling center.
Company Highlights
500 team members.
32 locations across Lansing, Grand Rapids, and Metro Detroit.
Community support leader via the Michigan First Foundation.
Member Services Call Center operates 24/7/365.
Over $1.5 billion in assets.
Awards
2024 Best & Brightest in the Nation.
2024 Best & Brightest in Metro Detroit.
2024 Best & Brightest in West Michigan.
2024 Best Credit Unions to Work For.
2024 Crain’s Cool Places to Work.
2024 Detroit Free Press Top Workplaces.
2024 Michigan Veterans Affairs Agency – Certified Veteran Friendly Employer (Bronze).
2021 Credit Union of the Year by NAFCU.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Industry: Banking
Equal‑Opportunity Employer Michigan First Credit Union is an Equal Opportunity Employer.
Application Tips Referencing a current member increases your chance of being interviewed by two‑fold.
#J-18808-Ljbffr
Location 2777 Airport Rd, Jackson, MI 49202.
Branch Hours Monday – Friday: 10:00 a.m. – 7:00 p.m. Saturday: 10:00 a.m. – 3:00 p.m. Sunday: Closed.
Job Description We are currently seeking a Financial Services Representative to join our team and report to the Branch Manager. As a Retail In-Store Financial Service Representative, you will deliver five‑star service while building relationships with members and potential new members. Outstanding teamwork and a positive, customer‑first attitude are essential.
What You’ll Do
Deliver stellar service to credit union members and potential new members.
Serve as a face for our brand—confident, optimistic, and welcoming.
Provide individualized financial solutions, helping members with loan decisions, savings strategies, and account selection.
Introduce new members to all the perks of being a Michigan First Credit Union member.
Follow through on promises, ensuring every detail is covered.
Qualifications
Outgoing and personable; enjoy engaging with people.
Professional experience, preferably 3+ years, in financial sales, retail, or a relationship banker/personal banker role.
Customer service experience of at least 3 years.
Quick learning ability; high school diploma/GED required, Associate’s in business or related field preferred.
Flexible schedule, including weekends, to serve members.
Team player capable of assisting across all in‑store locations as needed.
Benefits & Perks
Competitive pay.
Low‑cost medical, dental, and vision benefits; employer‑paid life and disability insurance.
401(k) with 100% match up to 5% deferral.
Tuition reimbursement for undergraduate and graduate programs.
Complimentary concierge service.
Free, state‑of‑the‑art fitness center at the Lathrup Village headquarters.
Wellness initiatives and events throughout the year.
Loan discounts for certain secured and unsecured loans and mortgages.
Opportunities for pay increases, incentives, and profit‑sharing based on performance.
Onsite subsidized cafe and bowling center.
Company Highlights
500 team members.
32 locations across Lansing, Grand Rapids, and Metro Detroit.
Community support leader via the Michigan First Foundation.
Member Services Call Center operates 24/7/365.
Over $1.5 billion in assets.
Awards
2024 Best & Brightest in the Nation.
2024 Best & Brightest in Metro Detroit.
2024 Best & Brightest in West Michigan.
2024 Best Credit Unions to Work For.
2024 Crain’s Cool Places to Work.
2024 Detroit Free Press Top Workplaces.
2024 Michigan Veterans Affairs Agency – Certified Veteran Friendly Employer (Bronze).
2021 Credit Union of the Year by NAFCU.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Industry: Banking
Equal‑Opportunity Employer Michigan First Credit Union is an Equal Opportunity Employer.
Application Tips Referencing a current member increases your chance of being interviewed by two‑fold.
#J-18808-Ljbffr