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ICON Smile Studios

Office Manager

ICON Smile Studios, Virginia Beach, Virginia, us, 23450

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Direct message the job poster from ICON Smile Studios

ICON Smile Studio | Virginia Beach, VA (125 Independence Blvd)

Full-Time | On-Site

ICON Smile Studio is hiring an experienced Office Manager to lead day-to-day operations at our flagship multispecialty location in Virginia Beach. This practice delivers high-volume orthodontics and surgery-driven periodontics and operates with clear systems, defined accountability, and high performance standards.

This role is for a proven dental operations leader who knows how to run a complex practice—not a front desk lead looking for a step up.

About the Role The Office Manager is the site-level operational leader for a ~20 FTE, high-revenue specialty practice. You will own daily execution, people performance, scheduling discipline, and operational results so doctors can focus on clinical care. You will have real authority, real accountability, and real impact.

Key Responsibilities

Lead daily operations across Orthodontics and Periodontics

Manage and develop front desk staff, treatment coordinators, and clinical support teams

Own scheduling templates, staffing ratios, and patient flow

Protect surgical blocks and high-value chair time

Monitor production, case acceptance, and call performance

Run daily huddles and weekly performance reviews

Enforce workflows, SOPs, and compliance standards (HIPAA/OSHA)

Act as the escalation point for operational issues

Required Experience

5+ years of dental office management experience

Experience in specialty or multi-doctor practices (ortho, perio, oral surgery, or multi-specialty strongly preferred)

Proven ability to manage teams, schedules, and performance metrics

Strong understanding of production vs. collections and case acceptance

Confident, decisive leadership style with the ability to hold teams accountable

Preferred

Surgery-heavy or high-volume specialty experience

Flagship or growth-stage practice leadership experience

Compensation

Performance Bonus: $5,000–$15,000

Opportunity to grow with a scaling specialty organization

Why ICON

Flagship practice with modern systems and clear expectations

Leadership that values execution, clarity, and accountability

Long-term growth opportunity in a specialty platform

Apply on LinkedIn with your resume.

Only candidates with prior dental office management experience will be considered.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative

Industries

Dentists

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