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Swickard Auto Group

Parts Manager

Swickard Auto Group, Wilsonville, Oregon, United States, 97070

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Parts Manager – Swickard Auto Group The Parts Manager is responsible for overseeing the operations of an automotive parts department, ensuring efficient inventory management, customer service, and sales. This role involves managing a team of parts specialists, maintaining accurate inventory records, and ensuring customer satisfaction.

Responsibilities

Inventory Management

Develop and implement inventory management strategies to optimize stock levels and minimize costs.

Monitor inventory levels and reorder parts as needed to avoid stockouts or excess inventory.

Track parts usage and identify slow‑moving items.

Conduct regular inventory audits to ensure accuracy and identify discrepancies.

Customer Service

Ensure that customers receive prompt, courteous, and efficient service.

Train and supervise parts specialists to provide excellent customer service.

Resolve customer complaints and address any issues promptly.

Sales

Develop and implement sales strategies to increase parts sales and revenue.

Motivate and support parts specialists to achieve sales targets.

Analyze sales data to identify trends and opportunities for improvement.

Team Management

Recruit, hire, and train parts specialists to meet the department's needs.

Provide ongoing supervision and support to parts specialists.

Evaluate staff performance and address any issues promptly.

Purchasing

Negotiate with suppliers to obtain favorable pricing and terms.

Place orders with suppliers and ensure timely delivery of parts.

Manage relationships with suppliers and resolve any issues promptly.

Operations

Develop and implement procedures for parts receiving, storage, and retrieval.

Ensure that the parts department is organized, clean, and safe.

Manage the department's budget and control costs.

Other duties as assigned.

Qualifications

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self‑awareness, and integrity.

3–5 years of experience in automotive parts management or a related field.

Strong knowledge of automotive parts and systems.

Excellent organizational and time‑management skills.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Physical Requirements

Ability to stand, walk, sit, and stoop for extended periods of time.

Ability to lift and carry heavy objects.

Ability to work in a fast‑paced environment.

Ability to use hand tools and power equipment.

Ability to work in a noisy environment.

Benefits

Career Path – Swickard encourages growth into different roles and new leadership responsibilities.

Positive culture – supportive and collaborative team.

Growth opportunities – continued personal and professional development.

Competitive compensation – salary and comprehensive benefits package.

We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

Founded in 2014 by Jeff Swickard in Wilsonville, OR.

We are a hospitality company that sells cars, parts, and services.

Our team values every member’s contribution to success.

Mission: Be the favorite place to purchase, lease, or service vehicles and to work.

High‑line brands: Mercedes‑Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.

Consistently ranked among the fastest‑growing dealership groups in the U.S. by Automotive News.

Requirement Notes Preparing for potential backfill.

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