Dynamic Workforce Solutions
Bilingual Community Engagement Specialist
Dynamic Workforce Solutions, Omaha, Nebraska, us, 68197
Bilingual Community Engagement Specialist
Job Title:
Community Engagement Specialist
Reports to:
Community Engagement Supervisor
Position Classification:
Non‑exempt
Office Location:
Omaha, NE
Wage Range:
$19.00 – $21.00 per hour
Bilingual Spanish required!
Primary Objectives of Position The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Team is also responsible for assisting customers in the Resource Room while triaging their needs and referring them to the American Job Center and community programs.
Essential Job Functions
Develop relationships with community organizations, educational facilities, and social service agencies to encourage enrollment in workforce‑center programs.
Conduct outreach presentations as needed with a wide range of audiences including high‑school students, parents, educators, older adults, and transitioning job seekers at halfway houses.
Identify, develop, and implement strategic outreach and recruitment opportunities to ensure the proper quantity and quality of talent is available to meet employer needs.
Appropriately connect career seekers to open positions, and to training and development opportunities and other career‑center services to increase employment possibilities.
Assist in all aspects of talent acquisition for local businesses, including screening and assessing candidates for technical and soft skills to determine suitability and fit for assigned positions.
Contact participants and/or employers on a regular basis to verify and document placement or retention in employment.
Establish and maintain knowledge of community topics and participate in community events and other activities, including collaborative recruitment strategies with community partners. This may require work on weekends and evenings.
Assist individuals with understanding and completing program enrollment.
Conduct eligibility assessments.
Use computers and printed materials to assist customers in accessing various websites, including state systems, for relevant information on job search and other resources for developing job leads.
Assist customers in accessing labor‑market information and provide assistance on applications, resume and cover‑letter development, and work‑search software tools.
Acquire and maintain knowledge of market-research tools and industry or sector trends to guide and direct career seekers to placement or education.
Ensure that customer files and records are maintained in accordance with legal requirements and company policies and procedures.
Utilize Extreme Customer Service behaviors in all interactions with internal and external stakeholders.
Other Job Duties This job description is not intended to be all‑inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management. The company reserves the right to revise or change job duties as business requirements dictate, and to change work schedules, including requiring overtime.
Physical Demands / Work Environment Physical requirements include carrying/lifting up to 5 pounds frequently; up to 10 pounds regularly; and up to 25 pounds occasionally. Visual acuity, speech, hearing, hand and eye coordination, and manual dexterity are required to drive an automobile and operate a computer keyboard and basic office equipment. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, and technical capacity.
Qualifications Education:
High school diploma or GED, and 1–2 years of experience in a workforce environment or coordination/planning experience. AA or BA preferred.
Experience:
Significant demonstrable experience in business‑to‑business marketing or work in a community‑based organization.
Skills / Abilities:
Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written, and oral. Excellent verbal and written communication skills, including public speaking and conducting training sessions. Bilingual (Spanish/English) required. Ability to maintain confidentiality. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis, and database access. Must be accustomed to working in a complex, fast‑paced, and confidential environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects accurately and timely. Superior attention to detail is a must.
Benefits Insurance: Health, Life, Dental, and Disability. PTO, Paid Holidays, 401(k), Flexible Spending Account, Tuition Assistance.
Job Posted by ApplicantPro
#J-18808-Ljbffr
Community Engagement Specialist
Reports to:
Community Engagement Supervisor
Position Classification:
Non‑exempt
Office Location:
Omaha, NE
Wage Range:
$19.00 – $21.00 per hour
Bilingual Spanish required!
Primary Objectives of Position The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Team is also responsible for assisting customers in the Resource Room while triaging their needs and referring them to the American Job Center and community programs.
Essential Job Functions
Develop relationships with community organizations, educational facilities, and social service agencies to encourage enrollment in workforce‑center programs.
Conduct outreach presentations as needed with a wide range of audiences including high‑school students, parents, educators, older adults, and transitioning job seekers at halfway houses.
Identify, develop, and implement strategic outreach and recruitment opportunities to ensure the proper quantity and quality of talent is available to meet employer needs.
Appropriately connect career seekers to open positions, and to training and development opportunities and other career‑center services to increase employment possibilities.
Assist in all aspects of talent acquisition for local businesses, including screening and assessing candidates for technical and soft skills to determine suitability and fit for assigned positions.
Contact participants and/or employers on a regular basis to verify and document placement or retention in employment.
Establish and maintain knowledge of community topics and participate in community events and other activities, including collaborative recruitment strategies with community partners. This may require work on weekends and evenings.
Assist individuals with understanding and completing program enrollment.
Conduct eligibility assessments.
Use computers and printed materials to assist customers in accessing various websites, including state systems, for relevant information on job search and other resources for developing job leads.
Assist customers in accessing labor‑market information and provide assistance on applications, resume and cover‑letter development, and work‑search software tools.
Acquire and maintain knowledge of market-research tools and industry or sector trends to guide and direct career seekers to placement or education.
Ensure that customer files and records are maintained in accordance with legal requirements and company policies and procedures.
Utilize Extreme Customer Service behaviors in all interactions with internal and external stakeholders.
Other Job Duties This job description is not intended to be all‑inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management. The company reserves the right to revise or change job duties as business requirements dictate, and to change work schedules, including requiring overtime.
Physical Demands / Work Environment Physical requirements include carrying/lifting up to 5 pounds frequently; up to 10 pounds regularly; and up to 25 pounds occasionally. Visual acuity, speech, hearing, hand and eye coordination, and manual dexterity are required to drive an automobile and operate a computer keyboard and basic office equipment. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, and technical capacity.
Qualifications Education:
High school diploma or GED, and 1–2 years of experience in a workforce environment or coordination/planning experience. AA or BA preferred.
Experience:
Significant demonstrable experience in business‑to‑business marketing or work in a community‑based organization.
Skills / Abilities:
Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written, and oral. Excellent verbal and written communication skills, including public speaking and conducting training sessions. Bilingual (Spanish/English) required. Ability to maintain confidentiality. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis, and database access. Must be accustomed to working in a complex, fast‑paced, and confidential environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects accurately and timely. Superior attention to detail is a must.
Benefits Insurance: Health, Life, Dental, and Disability. PTO, Paid Holidays, 401(k), Flexible Spending Account, Tuition Assistance.
Job Posted by ApplicantPro
#J-18808-Ljbffr