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York County Government

Enforcement and Support Services Specialist

York County Government, Columbia, South Carolina, United States

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Mission Statement York County provides quality public services in an open, efficient, and responsive manner.

Vision Statement York County provides an environment where all citizens and businesses can thrive and succeed.

Core Values – Excellence through Professionalism

Respect

- respect builds bridges, not silos. Golden rule - treat others as you want to be treated.

Dedicated

- strong work ethic. Persistence, reliability and commitment to do your best.

Integrity

- do the right thing instead of what is convenient. Displaying strong moral principles.

Knowledgeable

- ready and able. Having the right competencies necessary for achievement.

Friendly

- service with a smile. Being respectful, pleasant and helpful to ALL.

About the Department The Clerk of Court is an elected official who serves a 4-year term. The Clerk of Court serves both the Circuit Court and the Family Court and is responsible for docket management, receipt of fees, fines and costs, maintenance of all court records and submission of reports to a variety of state and federal agencies. Circuit Court is divided into General Sessions (Criminal) and Common Pleas (Civil) cases. Some of the Clerk of Court duties for these courts include receipt of criminal warrants, jury management and staffing the courtrooms while court is in session. The Clerk of Court is also responsible for Family Court and the collection and disbursement of court ordered child support and/or alimony payments, issuance of Rules to Show Cause, child support enforcement and filing of Orders of Protection. The Clerk of Court for York County also serves as the Register of Deeds and is responsible for recording all property transactions and records as required by state law.

We invite you to join our team as a full-time (40 hours per week), non-exempt Enforcement and Support Services Specialist with Clerk of Court. The purpose of this position is to perform complex management of support (child support and alimony) maintained through the court system to include daily and periodic monitoring of each assigned case in your specific caseload. This employee establishes and creates family court case filings related to support to include the receipt, review and processing of court documents such as initial filings, orders and ancillary documents for the Office of the Clerk of Court. In addition, this employee serves as a liaison between Family Court Clerk of Court Staff, Family Court Judges, South Carolina Department of Social Services, Family Law attorneys, and the general public.

Projected Hiring Range / Pay Grade 107 $16.78 - $20.14 per hour. Salary is dependent on experience and/or education.

Location Family Court, Rock Hill SC

Work schedule Monday - Friday, 8:00 am - 5:00 pm (40 hours per week)

Our Total Compensation Package

Compensation – competitive market-rate pay, and negotiable based on qualifications.

Comprehensive State Medical Insurance, Dental and Vision Insurance

Life Insurance

Long-term disability

Parental Leave

Bereavement Leave

Deferred Compensation 401K Plans

Health Savings Account (HSA)

Public Loan Forgiveness Program (Student Loan Forgiveness Program)

11 Paid Holidays + 3 Optional Holidays

Longevity Pay

SC State Retirement Plan Pension

Paid Vacation and Sick Time

Expanded Sick Bank

Critical Care and Cancer Insurance

Wellness Screenings

Employee Assistance Programs

Professional Development / Trainings / Conferences

Duties and Responsibilities

Analyzes cases, interprets facts and legal documents, drafts and prepares required forms and documents for managing child support and alimony cases through PACSS and FCCMS.

Reviews caseload monthly to determine appropriate enforcement actions to bring cases into compliance and prepares necessary documentation.

Monitors enforcement issues, requests holds, performs investigations, and resolves all enforcement related matters.

Reviews cases/documents provided by the public, researches details, drafts orders, and meets with judges, SC Department of Social Services staff and other court staff to modify or close cases.

Monitors and manages cases using monthly reports and system‑generated reminders to maintain support payment records, overall compliance, and address anomalies.

Performs collections activities via telephone contact, mail/email, court action, etc.

Provides professional and courteous customer service to parties involved, including law enforcement, employers, attorneys, judges, internal and external county agencies, and the community.

Supports family court proceedings.

Performs related work as assigned.

Education and Experience

Associate’s Degree or equivalent combination of training and experience.

Two (2) years of accounting, bookkeeping, banking and/or experience with the court system, law office, or related field, or equivalent combination of education, training, and experience.

A high degree of resourcefulness and the ability to interpret and apply a variety of procedures and regulations.

Special Certifications and Licenses

Notary Public Commission.

Applicants with equivalent experience and/or education may be considered.

Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Americans with Disabilities Act Compliance York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses May be required to work nights, weekends, holidays and emergencies (man‑made or natural) to meet the business needs of the County.

Essential Safety Functions It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on‑the‑job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

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