Circle Logistics, Inc
Ready to break into the logistics industry with a company that’s growing fast? Our Track & Trace team is growing, and we’re looking for driven individuals ready to make an impact from day one!
As Track & Trace Representative, you will work in a fast‑paced environment coordinating our day‑to‑day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities
Enter new load orders into our proprietary web‑based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally and correspond with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
Skills/Abilities
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks
Above average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience
1–3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
Automotive experience highly preferred
High school diploma or equivalent required
Associate’s degree preferred
Call center experience is a bonus
Don’t miss your chance to join a high‑energy team where your work truly matters—apply now to become a Track & Trace Representative at Circle Logistics.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative, Distribution, and Business Development
Industries
Transportation, Logistics, Supply Chain and Storage, Manufacturing, and Freight and Package Transportation
#J-18808-Ljbffr
As Track & Trace Representative, you will work in a fast‑paced environment coordinating our day‑to‑day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities
Enter new load orders into our proprietary web‑based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally and correspond with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
Skills/Abilities
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks
Above average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience
1–3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
Automotive experience highly preferred
High school diploma or equivalent required
Associate’s degree preferred
Call center experience is a bonus
Don’t miss your chance to join a high‑energy team where your work truly matters—apply now to become a Track & Trace Representative at Circle Logistics.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative, Distribution, and Business Development
Industries
Transportation, Logistics, Supply Chain and Storage, Manufacturing, and Freight and Package Transportation
#J-18808-Ljbffr