Reside
Position
Part Time Front Desk Representative
at
Reside
Overview Position Type: Part time | Compensation: $18 per hour | Location: Broadway Plaza, Rochester, MN | Schedule: Monday, Wednesday, & Friday, 3:00 pm – 11:00 pm (schedules may change with business needs; may include holidays and alternate workdays or hours).
About Us Reside is an industry leader in the alternative‑accommodations industry, blending hotels and apartments. With operations in over 200 U.S. cities and 130 international destinations, the Reside family of brands delivers multi‑platform logistics‑based housing solutions that combine the efficiencies of a small company with the scope of a global organization.
About the Job We're seeking a Part Time Front Desk Representative at Broadway Plaza in Rochester, MN. The Front Desk Representative will support the business by exceeding guest expectations through timely, professional service and assisting with daily tasks.
Key Responsibilities
Assist guests with luggage, groceries, and travel arrangements.
Patrol the building, monitor cameras, and respond promptly to fire calls received through the Simplex system.
Assist with check‑ins using knowledge of appliances, services, and transportation.
Answer after‑hours phone calls, gather reservation or quote information, and forward details to the on‑call staff member.
Provide valet parking services for VIP guests.
Maintain clean entrance and lobby areas.
Record updates on valet parking, activity, and packages.
Perform other duties as assigned.
Supervisory Responsibilities
None. This position has no supervisory responsibilities.
May provide cross‑training to staff.
About You / What You’ll Bring
High School diploma/GED.
Valid driver’s license.
Qualifications
Excellent verbal communication skills.
Active listening and ability to understand and address guest inquiries.
Bi‑lingual preferred.
Confidence, enthusiasm, and strong dedication to the job and company.
Basic computer knowledge and willingness to learn.
Customer‑focused approach to problem solving.
Work Environment Usual office working conditions with a desk, computer, and phone. Typical office background noise with telephones, personal interruptions, and ambient sounds.
Physical Demands Regular sitting, talking, and listening; frequent use of hands. Ability to use computer keyboard and mouse, dial, answer, and talk on telephone. Occasional walking and reaching with hands and arms. Ability to lift up to 30 pounds. Requires close vision and ability to work under stress while remaining focused for extended periods.
Benefits & Perks
Competitive pay.
Medical, dental, and vision insurance.
401(k) and Employer Match.
Paid holidays and vacation time.
Quarterly and annual success share bonus.
Paid volunteer and charitable match program.
Tuition reimbursement program.
Learning and development opportunities.
Employee referral program.
Employee assistance program.
Fine Print
Work Authorization: Must be legally authorized to work in the United States.
EEO Statement Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experiences, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expressions, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.
Employment Verification In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E‑Verify, an online system that verifies the eligibility of employees to work in the United States by cross‑referencing their information with government records.
Background Checks Where permitted by law, as part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.
Reside is a drug‑free workplace Reside does not accept unsolicited resumes from third‑party agencies or recruiters.
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at
Reside
Overview Position Type: Part time | Compensation: $18 per hour | Location: Broadway Plaza, Rochester, MN | Schedule: Monday, Wednesday, & Friday, 3:00 pm – 11:00 pm (schedules may change with business needs; may include holidays and alternate workdays or hours).
About Us Reside is an industry leader in the alternative‑accommodations industry, blending hotels and apartments. With operations in over 200 U.S. cities and 130 international destinations, the Reside family of brands delivers multi‑platform logistics‑based housing solutions that combine the efficiencies of a small company with the scope of a global organization.
About the Job We're seeking a Part Time Front Desk Representative at Broadway Plaza in Rochester, MN. The Front Desk Representative will support the business by exceeding guest expectations through timely, professional service and assisting with daily tasks.
Key Responsibilities
Assist guests with luggage, groceries, and travel arrangements.
Patrol the building, monitor cameras, and respond promptly to fire calls received through the Simplex system.
Assist with check‑ins using knowledge of appliances, services, and transportation.
Answer after‑hours phone calls, gather reservation or quote information, and forward details to the on‑call staff member.
Provide valet parking services for VIP guests.
Maintain clean entrance and lobby areas.
Record updates on valet parking, activity, and packages.
Perform other duties as assigned.
Supervisory Responsibilities
None. This position has no supervisory responsibilities.
May provide cross‑training to staff.
About You / What You’ll Bring
High School diploma/GED.
Valid driver’s license.
Qualifications
Excellent verbal communication skills.
Active listening and ability to understand and address guest inquiries.
Bi‑lingual preferred.
Confidence, enthusiasm, and strong dedication to the job and company.
Basic computer knowledge and willingness to learn.
Customer‑focused approach to problem solving.
Work Environment Usual office working conditions with a desk, computer, and phone. Typical office background noise with telephones, personal interruptions, and ambient sounds.
Physical Demands Regular sitting, talking, and listening; frequent use of hands. Ability to use computer keyboard and mouse, dial, answer, and talk on telephone. Occasional walking and reaching with hands and arms. Ability to lift up to 30 pounds. Requires close vision and ability to work under stress while remaining focused for extended periods.
Benefits & Perks
Competitive pay.
Medical, dental, and vision insurance.
401(k) and Employer Match.
Paid holidays and vacation time.
Quarterly and annual success share bonus.
Paid volunteer and charitable match program.
Tuition reimbursement program.
Learning and development opportunities.
Employee referral program.
Employee assistance program.
Fine Print
Work Authorization: Must be legally authorized to work in the United States.
EEO Statement Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experiences, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expressions, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.
Employment Verification In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E‑Verify, an online system that verifies the eligibility of employees to work in the United States by cross‑referencing their information with government records.
Background Checks Where permitted by law, as part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.
Reside is a drug‑free workplace Reside does not accept unsolicited resumes from third‑party agencies or recruiters.
#J-18808-Ljbffr