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RAYUS Radiology

Operations Manager

RAYUS Radiology, Orlando, Florida, us, 32885

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Operations Manager

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RAYUS Radiology .

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RAYUS Radiology is looking for an Operations Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Operations Manager, you will be responsible for all operational aspects of running our center(s) in the assigned market. Operational responsibilities include planning, staff management, budget management, working closely with all partners, maintaining relationships with referring groups, and on‑going customer service functions. This position is also responsible for meeting the quality and operational goals (i.e., efficiency, productivity, costs) for the market.

This is a full‑time position, working Monday thru Friday; 8:00 AM - 5:00 PM.

Essential Duties And Responsibilities Center Operations (40%)

Remains visible at centers and has an understanding of a center's morale and workload

Maintains productive relationships with center's customer base in defined market through delivery of extraordinary customer service

Arranges appropriate physician coverage for all contrast and sedation studies

Interfaces with Radiologists to create and maintain up-to-date protocol manuals for all modalities

Works with sales team, patients, and referring offices to ensure satisfaction

Attend sales calls and lunch meetings with sales team, providing operations knowledge

Assists in targeting payor relationship opportunities in the market

Monitors payor referral activity

Interfaces with Medical Director, SVP/GM, and/or all technical and administrative staff to ensure effective teamwork and efficient center operations

Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, and administrative functions

Maintains a safe environment for patients, technologists, radiologists and any other center associates with the assistance of the center safety coordinator

Assists Marketing department to develop mailing collateral for defined market

Ensures compliance with all HIPAA guidelines

Staff Management (30%)

Oversees and assists in training of new associates and supervisors, providing resource and technical expertise

Manages staff performance evaluations, compensation recommendations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates

Leads regular staff meetings and employee one‑on‑one discussions

Supports and conducts training efforts for continuing education for the technologists and nurses

Ensures all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.

Maintains staff retention by implementing effective retention strategies

Implements strategies to promote teamwork within the center and with other associates including management and radiologists

Center Planning (25%)

Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc. necessary for providing quality care and maintaining a sound operation

Develops and manages the budget for the center(s) and recommends financial decisions for the center

Monitors performance and profitability of services offered

Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.

Other Tasks and Projects (5%)

Completes other tasks and projects as assigned

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Hospitals and Health Care

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