HJB Travels
Remote Travel Specialist
role at
HJB Travels
Apply for this remote position in Massachusetts with flexible hours. Work from anywhere.
Job Description As a Remote Travel Specialist, you will guide clients through every stage of their journey—from planning to their safe return. Your role is to ensure a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high‑quality service to travelers across the country.
Key Responsibilities
Respond to client inquiries across email, phone, and messaging channels in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate, up‑to‑date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post‑trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility – work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent communication skills—both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech‑savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Travel Arrangements
Referrals increase your chances of interviewing at HJB Travels by 2x.
Sign in to set job alerts for “Travel Specialist” roles.
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role at
HJB Travels
Apply for this remote position in Massachusetts with flexible hours. Work from anywhere.
Job Description As a Remote Travel Specialist, you will guide clients through every stage of their journey—from planning to their safe return. Your role is to ensure a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high‑quality service to travelers across the country.
Key Responsibilities
Respond to client inquiries across email, phone, and messaging channels in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate, up‑to‑date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post‑trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility – work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent communication skills—both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech‑savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Travel Arrangements
Referrals increase your chances of interviewing at HJB Travels by 2x.
Sign in to set job alerts for “Travel Specialist” roles.
#J-18808-Ljbffr