Fred Astaire Dance Studio
Customer Support Representative - Front Desk Manager
Fred Astaire Dance Studio, Naples, Florida, United States, 33939
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Customer Support Representative - Front Desk Manager
role at
Fred Astaire Dance Studio
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.
This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance.
Who We Are Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance. We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!
Requirements
Excellent time management skills and ability to multi-task
Outstanding customer service skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Unselfish team player
Eagerly accept coaching and feedback for improvement
Attention to detail and problem solving skills
Strong interpersonal skills and ability to work with students of all ages
Benefits
A high energy-fun filled work environment
The best initial and ongoing professional training in the country
Expert training programs to develop your business skills
Professional advancement at all management levels including studio ownership
Compensation Plan
Salary commensurate with experience
Multiple opportunities to earn bonuses
Continuing Education
Benefits after one year of employment to include: PTO/Vacation, Health and Wellness Benefits
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
Business Consulting and Services, Consumer Services, and Hospitality
Referrals increase your chances of interviewing at Fred Astaire Dance Studio by 2x.
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Customer Support Representative - Front Desk Manager
role at
Fred Astaire Dance Studio
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.
This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance.
Who We Are Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance. We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!
Requirements
Excellent time management skills and ability to multi-task
Outstanding customer service skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Unselfish team player
Eagerly accept coaching and feedback for improvement
Attention to detail and problem solving skills
Strong interpersonal skills and ability to work with students of all ages
Benefits
A high energy-fun filled work environment
The best initial and ongoing professional training in the country
Expert training programs to develop your business skills
Professional advancement at all management levels including studio ownership
Compensation Plan
Salary commensurate with experience
Multiple opportunities to earn bonuses
Continuing Education
Benefits after one year of employment to include: PTO/Vacation, Health and Wellness Benefits
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
Business Consulting and Services, Consumer Services, and Hospitality
Referrals increase your chances of interviewing at Fred Astaire Dance Studio by 2x.
#J-18808-Ljbffr