Guest Care Center Manager – Hybrid Ops & Analytics

A leading American dining organization in Rosemead, California, is seeking a Manager, Guest Care (Contact Center) to oversee daily operations of their customer contact center. This role involves driving performance metrics and customer satisfaction across various channels while managing an internal team and vendor partners. The ideal candidate will have over 5 years of experience in contact center operations and a relevant degree, ensuring a service-oriented team culture. Competitive benefits and a hybrid work model are offered. #J-18808-Ljbffr