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Albany Medical Center

Manager CDT Clinical Operations

Albany Medical Center, Albany, New York, United States

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Department/Unit: CDT

Work Shift: Day (United States of America)

Salary Range: $78,773.63 - $122,099.12

The Clinical Manager provides a crucial leadership support role in the Clinical Department at Center for Donation and Transplant. The manager position requires a strong communicator with excellent time management and organizational skills. The manager focuses on front line operational support and reports to the Director of Clinical Operations (DCO); however, will be available and ready to assist cross departmental operations when necessary and where applicable. The manager is expected to drive Donor Case operations, collect and report performance data, participate in process development/deviation management and assist the department with on-call responsibilities as required by staffing levels or donor activity. The manager maintains competency in clinical activity and provides coaching to clinical staff while assisting the Director of Clinical Operations on change management and training.

Essential Duties and Responsibilities

One on One staff meetings, and organ donation case reviews and staff debrief

Continuing Education and training activities

Ongoing Competency evaluations, and staff PIPs collaboration with DCO

Serve as conduit between staff and leadership for personnel needs, and provide support to staff to encourage idea sharing and develop new processes

Organ Procurement Coordinator and Preservationists schedule completion

Collaboration with DCO for OPTN data submission

Clinical medical supply Inventory management

Maintain clinical equipment (Hemosphere, ORS LifePort Pumps, etc.)

Performance Data collection with reporting to leadership

Participate on the Administrator on Call (AOC) team

Drive organ donor case efficiency with real-time monitoring and staff collaboration

Assist and educate staff as needed during case activity, and use data to determine trends in local donation activity and staff performance

Monitor regulatory (CMS/OPTN) compliance of case activity, and collaborate with DCO and AOC team for necessary case approvals

Participate in referral review activities, focused on increasing Donation and Transplantation Rate

Monitor OPTN systems for changes and assist DCO in policy implementation/education

Provide authorization coaching to requestors, and participate in and facilitate meetings as appropriate

Alongside DCO, foster relationships between transplant center stakeholders and CDT

Participate in clinical field activities including On-call duties as directed by CDT Leadership

Support Quality and Hospital Development departments, and participate in QAPI activities as assigned

Address and redirect issues to appropriate leadership team members

Participate in Hospital Development activities as needed, including stakeholder engagement

Complete QA tasks related to post-procurement follow ups, and participate in CQI committee and assist DCO with CAPA process

Work with staff and contracted staff to maintain competency and adherence to CDT and regulatory policy

Qualifications

Bachelor's Degree in related field - required

Master's Degree in related field - preferred

4-6 years of Organ Procurement Coordinator clinical experience - required

4-6 years of RN/BSN/MSN and/or Paramedic experience in Critical Care Setting - required

4-6 years of previous management or Charge RN experience - preferred

High attention to detail and time management skills.

Office 365 Competency

OPO EMR/OPTN systems and Data knowledge

Previous management experience preferred

Ability to work in a high stake/stress environment

Willingness to participate in on-call activities

Strong knowledge of medical terminology

Ability to provide coaching and feedback to personnel

CPTC - Certified Procurement Transplant Coordinator Upon Hire - required

RN - Registered Nurse - State Licensure and/or Compact State Licensure Upon Hire - preferred

RRT - Registered Respiratory Therapist Upon Hire - preferred

Physical Demands

Standing - Constantly

Walking - Constantly

Sitting - Rarely

Lifting - Frequently

Carrying - Frequently

Pushing - Occasionally

Pulling - Occasionally

Climbing - Occasionally

Balancing - Occasionally

Stooping - Frequently

Kneeling - Frequently

Crouching - Frequently

Crawling - Occasionally

Reaching - Frequently

Handling - Frequently

Grasping - Frequently

Feeling - Constantly

Talking - Constantly

Hearing - Constantly

Repetitive Motions - Constantly

Eye/Hand/Foot Coordination - Constantly

Working Conditions

Extreme cold - Rarely

Extreme heat - Rarely

Humidity - Rarely

Wet - Rarely

Noise - Constantly

Hazards - Frequently

Temperature Change - Rarely

Atmospheric Conditions - Rarely

Vibration - Rarely

Thank you for your interest in the Center for Donation and Transplant / Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

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