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Uline

Customer Service Representative - Bilingual

Uline, Gurnee, Illinois, United States, 60031

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Customer Service Representative - Bilingual

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Uline .

Base pay range: $26.00/hr – $30.00/hr. Pay from $26 to $30 per hour with significant growth and earning potential.

Location: Kenosha Branch – 12355 Uline Way, Kenosha, WI 53144.

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

24/7 operation – various on‑site full‑time shifts available.

Why Customer Service at Uline?

Learn: In‑depth training helps you sharpen communication and problem‑solving skills.

Develop: Our professional environment offers one‑on‑one peer mentoring and room to grow in your career.

Connect: Build strong relationships in our collaborative in‑person setting with regular team events.

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world‑class technology.

Become a product and solutions expert, answering product, pricing, and shipping questions quickly and confidently.

Build business relationships with customers over phone, email, and chat.

Understand customer needs and recommend Uline’s best solutions.

Help customers navigate Uline’s website and online ordering.

Minimum Requirements

High school diploma or equivalent. Bachelor’s degree preferred.

Excellent problem‑solving, listening, and communication skills.

Prior customer service experience is a plus; if you are eager to learn, we will train you.

Bilingual (English / Spanish) – fluent in both verbal and written forms.

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one.

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks

On‑site café featuring affordable daily meal options from local restaurants.

On‑site fitness center and beautifully maintained walking paths.

Best‑in‑class, clean, modern facilities.

About Uline Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Wholesale

Referrals Referrals increase your chances of interviewing at Uline by 2x.

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