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Michaels Stores

Customer Service Representative

Michaels Stores, Dallas, Texas, United States, 75215

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Artistree-DFW Airport The Administrative Associate is responsible for ensuring finished goods inventory is accurate and placed into inventory; input, maintenance and reporting of daily production information. Attendance, as scheduled, is an essential function of the Administrative Associate job.

Major Activities Manufacturing

Assist with cycle counts, print/apply SKU labels for all products; report any discrepancies or errors to the Supervisor

Process and ship orders in the IMS when required; contact transportation for pickup

Post daily finished goods production records

Record and track production productivity

Generate manual work orders for JIT (Just-In-Time) production

Generate production Reports; file daily production records & work orders

Provide KPI (Key Performance Indicator) report to Supervisor and Manager

Cross-train into other positions and provide support to other production teams or functions as needed

Quality

Verify that all inbound/outbound freight paperwork is filled out completely and correctly

Audit weekly purchase orders and verify that quantities shipped match SKU number on order

Monitor and correct transaction errors

Safety & Organization

Maintain a clean work area for safe and efficient operation, including replenishment of supplies

Follows all company safety policies; wear appropriate safety equipment, as needed

Minimum Education

High School Diploma, G.E.D., or equivalent

Minimum Special Certifications or technical skills

Proficient in MS Office; intermediate to advanced Excel skills

Minimum Type of experience the job requires

1 year experience in manufacturing environment; Inventory Management/Data Entry

Other

Ability to count, match and compare sequences of numbers

Ability to read, write, and speak English fluently; convey and receive information lessen

General, verbal, and numerical intelligence

Detail-oriented and maintain a high level of accuracy; keen sense of urgency

Must be able to critically analyze problems and develop effective solutions.

Must detail-oriented and accurate.

Must have excellent time management, organizing, and prioritizing skills

Physical Requirements

Must be able to constantly walk and stand.

Must be able to lift and carry up to 20lbs/ 9.07kg above shoulders and reach above head.

Must be able to grasp with both hands occasionally.

Must be able to comply with all safety-related standards and requirements, including the correct utilization of personal protective equipment.

Review physical requirements matrix for all requirements

Work Environment

Ability to work with high noise levels and work around moving machinery

Ability to work in a non-climate controlled environment which is subject to dust and high/low temperatures

Ability to work safely in a fast pace manufacturing environment

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is an Equal Opportunity Employer. We are here auxiliary for all Team Members and for all

customers

to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

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