All Metro Health Care
Branch Supervisor- Home Care Agency
All Metro Health Care, Petersburg, West Virginia, United States, 26847
Panhandle Support Services - WV , a Modivcare Personal Care Service, is looking for an
Branch Supervisor . You will have the opportunity to support daily branch operations while ensuring high-quality care and regulatory compliance.
Compensation
Pay: $45,000- $50,000/Annually
Schedule & Office
Schedule: M-F 8:00AM-5:00PM
Office Address: 12 Maple Hill Ave suite 1, Petersburg, WV 26847
Benefits and Perks
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
10 Paid Holidays
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
Responsibilities
Oversee the day-to-day operations of the branch or assigned department, ensuring the efficient and effective delivery of home healthcare services
Monitor key performance indicators (KPIs) and service metrics, identifying areas for improvement and implementing action plans.
Supervise and guide branch staff, including nurses, caregivers, and administrative personnel.
Ensure appropriate staffing levels, manage schedules, and coordinate staff assignments to meet patient needs.
Ensure compliance with regulatory requirements, industry standards, and company policies.
Monitor adherence to clinical protocols, documentation standards, and infection control measures.
Implement quality improvement initiatives and corrective actions to enhance patient outcomes and satisfaction.
Collaborate with clinical staff and caregivers to ensure the delivery of high-quality and compassionate patient care.
Address patient concerns or complaints promptly and effectively, ensuring timely resolution.
Maintain confidentiality and security of patient and teammate information under HIPAA regulations.
Qualifications
High school diploma required; Bachelor's Degree preferred.
4+ years of experience in healthcare administration or a related field is a plus.
1+ year of leadership responsibility.
Excellent verbal and written communication skills for effectively conveying information to clients, families, staff, and other stakeholders.
Demonstrated ability to empathize with clients and their families, providing compassionate care and support during challenging situations.
Proven track record of identifying issues, analyzing problems, and implementing effective solutions to improve service delivery and client outcomes.
Ability to adapt to changing circumstances, prioritize tasks, and make decisions quickly in a dynamic and fast-paced environment.
Strong interpersonal skills to build positive relationships with clients, families, colleagues, and external partners.
Proficiency in resolving conflicts and addressing concerns among clients, staff, and other stakeholders diplomatically and constructively.
Excellent organizational skills to manage multiple responsibilities, prioritize tasks, and meet deadlines efficiently.
Sensitivity to cultural diversity and the ability to provide culturally competent care and support to clients from different backgrounds.
Meticulous attention to detail to ensure accuracy in documentation, compliance with regulations, and delivery of high-quality care.
Our Mission To provide access to the care that matters for those who need it most.
Our Values Caring:
We care about what we do and who we do it for.
Collaborative:
We value the perspective and experience of all.
Dedicated:
We are committed to making a real world impact.
Purposeful:
We know our work has meaning.
EEO Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
#J-18808-Ljbffr
Branch Supervisor . You will have the opportunity to support daily branch operations while ensuring high-quality care and regulatory compliance.
Compensation
Pay: $45,000- $50,000/Annually
Schedule & Office
Schedule: M-F 8:00AM-5:00PM
Office Address: 12 Maple Hill Ave suite 1, Petersburg, WV 26847
Benefits and Perks
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
10 Paid Holidays
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
Responsibilities
Oversee the day-to-day operations of the branch or assigned department, ensuring the efficient and effective delivery of home healthcare services
Monitor key performance indicators (KPIs) and service metrics, identifying areas for improvement and implementing action plans.
Supervise and guide branch staff, including nurses, caregivers, and administrative personnel.
Ensure appropriate staffing levels, manage schedules, and coordinate staff assignments to meet patient needs.
Ensure compliance with regulatory requirements, industry standards, and company policies.
Monitor adherence to clinical protocols, documentation standards, and infection control measures.
Implement quality improvement initiatives and corrective actions to enhance patient outcomes and satisfaction.
Collaborate with clinical staff and caregivers to ensure the delivery of high-quality and compassionate patient care.
Address patient concerns or complaints promptly and effectively, ensuring timely resolution.
Maintain confidentiality and security of patient and teammate information under HIPAA regulations.
Qualifications
High school diploma required; Bachelor's Degree preferred.
4+ years of experience in healthcare administration or a related field is a plus.
1+ year of leadership responsibility.
Excellent verbal and written communication skills for effectively conveying information to clients, families, staff, and other stakeholders.
Demonstrated ability to empathize with clients and their families, providing compassionate care and support during challenging situations.
Proven track record of identifying issues, analyzing problems, and implementing effective solutions to improve service delivery and client outcomes.
Ability to adapt to changing circumstances, prioritize tasks, and make decisions quickly in a dynamic and fast-paced environment.
Strong interpersonal skills to build positive relationships with clients, families, colleagues, and external partners.
Proficiency in resolving conflicts and addressing concerns among clients, staff, and other stakeholders diplomatically and constructively.
Excellent organizational skills to manage multiple responsibilities, prioritize tasks, and meet deadlines efficiently.
Sensitivity to cultural diversity and the ability to provide culturally competent care and support to clients from different backgrounds.
Meticulous attention to detail to ensure accuracy in documentation, compliance with regulations, and delivery of high-quality care.
Our Mission To provide access to the care that matters for those who need it most.
Our Values Caring:
We care about what we do and who we do it for.
Collaborative:
We value the perspective and experience of all.
Dedicated:
We are committed to making a real world impact.
Purposeful:
We know our work has meaning.
EEO Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
#J-18808-Ljbffr