Morphius Corp
Morphius Corp is hiring: Customer Service Representative in Brea
Morphius Corp, Brea, California, United States
EMPLOYMENT TYPE: FULL TIME
JOB TYPE: Customer Service Representative
SALARY RANGE: $45,000 - $75,000
Benefits: Medical and Dental
(Remote for California Residents Only)
This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work.
Responsibilities of a Customer Service Representative:
* Interact with customers daily to inform of client products and services
* Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
* Ensure and provide quality service to external customers.
* Answer all customer inquiries in a timely and professional manner.
* Process orders with high level accuracy.
* Maintain a positive representation of the company and associated brands at all times
Requirements of a Customer Service Representative:
* Must have great attention to detail.
* Must be a team player.
* Previous customer service and sales experience is a plus.
* Must have strong communication skills.
* Must be personable and comfortable interacting with customers daily.
* Desire to participate in professional development and take on new responsibilities
* Self-motivated and comfortable working both independently and as part of a team
* Customer service or customer relationship experience
Benefits:
* Health insurance reimbursement for all staff (upon qualification)
* Life insurance at no cost
* Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
* UNION BENEFITS - Our staff also belong to a union which includes benefits
* Free college classes for all members
* Student Debt Reduction Program
* Scholarship access for members and their children
* Union provides life insurance (in addition to our company) for all members
* Roadside assistance for all members
* Identity Theft Protection for all members
JOB TYPE: Customer Service Representative
SALARY RANGE: $45,000 - $75,000
Benefits: Medical and Dental
(Remote for California Residents Only)
This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work.
Responsibilities of a Customer Service Representative:
* Interact with customers daily to inform of client products and services
* Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
* Ensure and provide quality service to external customers.
* Answer all customer inquiries in a timely and professional manner.
* Process orders with high level accuracy.
* Maintain a positive representation of the company and associated brands at all times
Requirements of a Customer Service Representative:
* Must have great attention to detail.
* Must be a team player.
* Previous customer service and sales experience is a plus.
* Must have strong communication skills.
* Must be personable and comfortable interacting with customers daily.
* Desire to participate in professional development and take on new responsibilities
* Self-motivated and comfortable working both independently and as part of a team
* Customer service or customer relationship experience
Benefits:
* Health insurance reimbursement for all staff (upon qualification)
* Life insurance at no cost
* Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
* UNION BENEFITS - Our staff also belong to a union which includes benefits
* Free college classes for all members
* Student Debt Reduction Program
* Scholarship access for members and their children
* Union provides life insurance (in addition to our company) for all members
* Roadside assistance for all members
* Identity Theft Protection for all members