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Alphabe Insight Inc

Alphabe Insight Inc is hiring: Customer Service Agent in San Antonio

Alphabe Insight Inc, San Antonio, Texas, United States

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Company Description

At Swift7 Consultants , we are a forward-thinking consulting firm committed to delivering excellence, professionalism, and innovative solutions to our clients. Our team thrives in a collaborative and fast-paced environment where talent is valued, growth is encouraged, and professionalism is at the core of everything we do.

Job Description

We are seeking a motivated and professional Customer Service Agent to join our San Antonio team. In this role, you will be the first point of contact for our clients, providing outstanding support and ensuring a seamless customer experience.

Responsibilities:

* Respond to client inquiries promptly and professionally via phone, email, and other communication channels.
* Resolve customer concerns and provide accurate information about our services.
* Maintain detailed records of client interactions and transactions.
* Collaborate with internal teams to ensure client satisfaction and problem resolution.
* Identify opportunities to improve customer experience and contribute to process enhancements.

Qualifications

* Strong communication and interpersonal skills.
* Professional and courteous demeanor.
* Ability to manage multiple tasks efficiently.
* Problem-solving mindset with attention to detail.
* Willingness to learn and adapt in a fast-paced environment.

Additional Information

* Competitive salary ($43,000 - $46,000 per year).
* Opportunities for career growth and professional development.
* Supportive and collaborative work environment.
* Comprehensive training and skill-building opportunities.
* Full-time position.