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Quizlet, Inc.

Senior Engineering Manager, Trust & Safety

Quizlet, Inc., San Francisco, California, United States, 94199

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About Quizlet At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. Our $1B+ learning platform serves tens of millions of students every month, including two-thirds of U.S. high schoolers and half of U.S. college students, powering over 2 billion learning interactions monthly.

We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools.

Let’s Build the Future of Learning Join us to design and deliver AI‑powered learning tools that scale across the world and unlock human potential.

About Engineering Quizlet's Product Engineering organization builds the core experiences that help millions of students and teachers achieve their learning goals. We collaborate across teams to achieve user‑centric outcomes, focusing on developing intuitive interfaces, engaging learning tools, and robust, scalable systems.

You’ll be joining a passionate group of engineers, designers, product managers, and data scientists dedicated to solving real‑world educational challenges. Our teams operate with autonomy, embrace experimentation, and are deeply committed to user‑centric design. We value transparency, inclusivity, and collaboration at all levels.

About the Role We are seeking a Senior Engineering Manager to lead Quizlet’s Trust & Safety engineering efforts, building the systems that protect learners, educators, and creators while enabling healthy, high‑quality participation across our community.

In this role, you will lead teams responsible for moderation, abuse prevention, community integrity, and AI safety infrastructure, working closely with Trust & Safety, Legal, Policy, and Product partners to ensure Quizlet remains a safe, trusted place for learning at global scale.

We’re happy to share that this is an

onsite position

in our San Francisco office. To help foster team collaboration, we require that employees be in the office a

minimum of three days per week : Monday, Wednesday, and Thursday and as needed by your manager or the company. We believe that this working environment facilitates increased work efficiency, team partnership, and supports growth as an employee and organization.

In this role

Lead and grow engineering teams responsible for trust & safety systems, including content moderation, abuse and fraud detection, and enforcement workflows

Design and scale proactive safety mechanisms, including automated detection, risk scoring, and policy‑driven enforcement

Build tools and platforms that support human‑in‑the‑loop moderation, appeals, and case management

Establish engineering best practices for reliability, auditability, and explainability in safety systems

Design and evolve community integrity and contribution quality systems that promote safe, constructive participation

Build reputation, signaling, and feedback mechanisms that help surface high‑quality content and interactions while reducing harmful behavior

Partner with Product to shape community experiences that encourage positive engagement and discourage abuse at scale

Strengthen safety capabilities for AI‑generated and AI‑assisted content, including detection, labeling, and transparency mechanisms

Build safeguards to prevent misuse of AI features, including prompt abuse, policy evasion, and automated spam or manipulation

Support content authenticity, provenance, and policy enforcement for AI‑powered learning experiences

Partner closely with Trust & Safety Operations, Legal, Policy, Privacy, and Security teams to translate policies into scalable technical systems

Ensure safety systems support privacy, consent, and regulatory compliance across regions

Contribute to incident response, postmortems, and continuous improvement of Quizlet’s safety posture

What you bring to the table

12+ years of software engineering experience with 3+ years managing and scaling engineering teams

Proven experience leading Trust & Safety, Integrity, or Platform Safety engineering teams in a production environment

Strong people leadership skills, including coaching senior engineers, technical leads, and emerging managers

Experience owning execution for complex, cross‑functional initiatives in partnership with Product and Operations teams

Hands‑on experience building or operating content moderation, abuse prevention, fraud detection, or enforcement systems

Strong understanding of policy‑driven enforcement, escalation, and appeals workflows

Experience designing systems that support human‑in‑the-loop moderation and Trust & Safety Operations at scale

Familiarity with global trust & safety challenges, including harassment, spam, manipulation, and misuse

Strong background in distributed systems, data pipelines, and service‑oriented architectures

Experience with ML‑assisted safety systems, rule‑based detection, or risk scoring frameworks

Ability to design systems with reliability, auditability, and explainability as first‑class concerns

Experience supporting incident response, on‑call rotations, and postmortem‑driven improvement

Experience building or supporting safeguards for AI‑generated or AI‑assisted content

Understanding of risks related to prompt abuse, policy evasion, automation, and content manipulation

Familiarity with content authenticity, labeling, or provenance mechanisms is a strong plus

Ability to balance rapid AI innovation with responsible deployment and user protection

Proven ability to partner closely with Trust & Safety Operations, Legal, Policy, Privacy, and Security teams

Strong communication skills for translating policy and risk requirements into technical execution

Sound judgment and calm decision‑making in high‑stakes or ambiguous situations

Deep commitment to user safety, trust, and ethical technology

Compensation, Benefits & Perks

Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps. Total compensation for this role is market competitive, including a starting base salary of $235,781 - $311,070. The total compensation is dependent on location and experience, as well as company stock options

Collaborate with your manager and team to create a healthy work‑life balance

20 vacation days that we expect you to take!

Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice)

Employer‑sponsored 401(k) plan with company match

Access to LinkedIn Learning and other resources to support professional growth

Paid Family Leave, FSA, HSA, Commuter benefits, and Wellness benefits

40 hours of annual paid time off to participate in volunteer programs of choice

Why Join Quizlet? Massive reach: 60M+ users, 1B+ interactions per week

Cutting‑edge tech: Generative AI, adaptive learning, cognitive science

Strong momentum: Top‑tier investors, sustainable business, real traction

Mission‑first: Work that makes a difference in people’s lives

Inclusive culture: Committed to equity, diversity, and belonging

We strive to make everyone feel comfortable and welcome!

We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership.

We provide a transparent setting that gives a comprehensive view of who we are!

In Closing At Quizlet, we’re excited about passionate people joining our team—even if you don’t check every box on the requirements list. We value unique perspectives and believe everyone has something meaningful to contribute. Our culture is all about taking initiative, learning through challenges, and striving for high‑quality work while staying curious and open to new ideas. We believe in honest, respectful communication, thoughtful collaboration, and creating a supportive space where everyone can grow and succeed together.

Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion.

As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!

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