Children's National Medical Center
Pharmacy Messenger
Children's National Medical Center, Washington, District of Columbia, us, 20022
Job Description
Under the direct supervision of the Pharmacy Technician Supervisor and Pharmacy Leadership, the Messenger assists in routing and delivering dispensed/prepared medications using the most efficient means possible. The Messenger carries out various distributive and communicative functions for patient care areas, such as notifying that meds need to be routed to various units, circulating medications from one unit to another when required, etc. The Messenger also assists the pharmacists and technicians in procedural areas for packaging, maintaining the cleanliness of medication delivery systems, equipment, and devices, distribution of floor stock, and clerical record‑keeping duties. The Messenger is expected to perform all functions efficiently and comply with all regulatory bodies and requirements, including HIPAA, DC Law, JCAHO, and Hospital Policy and Procedures.
Qualifications Minimum Education
High School Diploma or GED (Required)
விம Minimum Work Experience
1 year previous experience as a pharmacy messenger (Preferred)
1 year in a hospital or clinic setting (Preferred)
Required Skills/Knowledge
Decision Making and Judgment – professional competence and common sense.
Equipment – basic knowledge of computer applications (e.g., MS Word, e‑mail, etc.).
Physical – ability to lift up to 30 pounds and stand and walk for long periods of time.
Ability to work in a distribution type of environment.
Functional Accountabilities
Deliver medications to patient care areas as needed within established specified timeframes using elevators, stairs, etc.
Assist the pharmacists and technicians, according to assignment, with stocking and maintaining medications, and supply inventory par levels in all work areas, as well as in drug carts.
Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.
Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.
Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.
Customer Service
Perform duties under theың auspices of CNMC values 3 C's (Commitment, Connection, and Compassion).
Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkers.
Treat others with consideration, courtesy, and respect; demonstrate judgement and tact when dealing with others.
Perform duties willingly and with initiative.
Remain calm and continue to work effectively in stressful situations.
Dem arms appropriate to the delivery of quality service.
Communicate effectively with patients, visitors, and coworkers specific to age and level of development.
Cooperate with other CNMC departments or work groups.
Demonstrate sensitivity to cultural differences.
Foster mature professional relationships with fellow employees.
Organizational Accountabilities Organizational Commitment/Identification
Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication
Demonstrate collaborative and respectful behavior.
Partner with all team members to achieve goals.
Receptive to others’ ideas and opinions.
Performance Improvement / Problem‑solving
Contribute to a positive work environment.
Demonstrate flexibility and willingness to change.
Identify opportunities to improve clinical and administrative processes.
Make appropriate decisions, using sound judgment.
Cost Management / Financial Responsibility
Use resources efficiently.
Search for less costly ways of doing things.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance.
Continuously validate and verify information needed for decision making or documentation.
Stop in the face of uncertainty and take time to resolve the situation.
Demonstrate accurate, clear and timely verbal and written communication.
Actively promote safety for patients, families, visitors and co‑workers.
Attend carefully to important details — practicing Stop, Think, Act and Review in order to self‑check behavior and performance.
Location District of Columbia – andro Washington. CN Hospital (Main Campus), 111 Michigan Avenue NWlexible, Washington, DC 20010.
Role Information Position Status: Regular – Full‑Time. Shift: Variable.
EEO Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here. The pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.
Drug‑Free Workplace Policy It is the policy of Children's National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana.
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Qualifications Minimum Education
High School Diploma or GED (Required)
விம Minimum Work Experience
1 year previous experience as a pharmacy messenger (Preferred)
1 year in a hospital or clinic setting (Preferred)
Required Skills/Knowledge
Decision Making and Judgment – professional competence and common sense.
Equipment – basic knowledge of computer applications (e.g., MS Word, e‑mail, etc.).
Physical – ability to lift up to 30 pounds and stand and walk for long periods of time.
Ability to work in a distribution type of environment.
Functional Accountabilities
Deliver medications to patient care areas as needed within established specified timeframes using elevators, stairs, etc.
Assist the pharmacists and technicians, according to assignment, with stocking and maintaining medications, and supply inventory par levels in all work areas, as well as in drug carts.
Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.
Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.
Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.
Customer Service
Perform duties under theың auspices of CNMC values 3 C's (Commitment, Connection, and Compassion).
Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkers.
Treat others with consideration, courtesy, and respect; demonstrate judgement and tact when dealing with others.
Perform duties willingly and with initiative.
Remain calm and continue to work effectively in stressful situations.
Dem arms appropriate to the delivery of quality service.
Communicate effectively with patients, visitors, and coworkers specific to age and level of development.
Cooperate with other CNMC departments or work groups.
Demonstrate sensitivity to cultural differences.
Foster mature professional relationships with fellow employees.
Organizational Accountabilities Organizational Commitment/Identification
Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication
Demonstrate collaborative and respectful behavior.
Partner with all team members to achieve goals.
Receptive to others’ ideas and opinions.
Performance Improvement / Problem‑solving
Contribute to a positive work environment.
Demonstrate flexibility and willingness to change.
Identify opportunities to improve clinical and administrative processes.
Make appropriate decisions, using sound judgment.
Cost Management / Financial Responsibility
Use resources efficiently.
Search for less costly ways of doing things.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance.
Continuously validate and verify information needed for decision making or documentation.
Stop in the face of uncertainty and take time to resolve the situation.
Demonstrate accurate, clear and timely verbal and written communication.
Actively promote safety for patients, families, visitors and co‑workers.
Attend carefully to important details — practicing Stop, Think, Act and Review in order to self‑check behavior and performance.
Location District of Columbia – andro Washington. CN Hospital (Main Campus), 111 Michigan Avenue NWlexible, Washington, DC 20010.
Role Information Position Status: Regular – Full‑Time. Shift: Variable.
EEO Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here. The pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.
Drug‑Free Workplace Policy It is the policy of Children's National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana.
#J-18808-Ljbffr