Senior Manager, Digital CS Operations

A leading tech company in Boston is seeking a Senior Manager, Customer Success Operations to enhance digital engagement and customer success strategies. The role requires a minimum of 7 years of experience in customer success operations within a B2B SaaS environment, along with expertise in tools like Gainsight. Responsibilities include designing workflows, optimizing tech stacks, and translating strategic goals into actionable plans. A Bachelor's degree is required. Competitive salary and benefits package offered. #J-18808-Ljbffr