Sr. Director, Product Marketing Operations

Genesys is looking for a strategic and experienced leader to establish, lead and grown a new Product Marketing Operations function. Reporting to the SVP of Product Marketing, you will join the product marketing leadership team and be a key contributor, playing a critical role in shaping how we bring products and major GTM initiatives to market, as well as ensuring delivering of timely and regular market insights to ensure GTM success. This role requires a proven leader with deep operational expertise, a track record of building and leading high-performing teams, as well as the ability to collaborate closely with executive and cross-functional stakeholders. You will build and lead a global team responsible for launch operations, project management, and product marketing research—establishing a foundation for operational excellence.**Key Responsibilities** **Required Qualifications** 10+ years of experience in marketing or product operations, including managing global project management teams in SaaS or technology environments Proven ability to lead through influence and build partnerships across diverse global teams Excellent organizational, communication, and executive engagement skills Familiarity with customer experience (CX) platforms and AI technologies (preferred) * Medical, Dental, and Vision Insurance.* Telehealth coverage* Flexible work schedules and work from home opportunities* Development and career growth opportunities* Open Time Off in addition to 10 paid holidays* 401(k) matching program* Adoption Assistance* Fertility treatments### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr