Clarks group
Job Description
Posted Tuesday, January 13, 2026 at 5:00 AM
Key Account Service Rep.
Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's går shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers.
What You'll Do
Maintainaccurateorderpoolandmanagecustomer'sexpectations accordingly. Shipment schedule, bulk ordermanagement,performance, and supply and demand managementareall analyzed to maximizeClark’sshipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and delivery of goods is on time and in fullto customers.
Responsible for communication with customersregardingpurchase order updates, price variances, shipping status, and all other information related to orders. Communicates product availability and status along with requesting extensions on purchase orders. Responsible for documentation on order changes and communicating any variance from the original purchase order agreement.
Coordinates with Customer Operations on customer requirements andmaintainsapplicable value-added services information. Updates,validates, andauditsCustomer Table / Master information. Manages purchase order fill rates, shipping information,shippingmethods, department numbers, etc. to minimize chargeback exposure. Knowledgeableonall EDI transactions and theappropriate proceduresfor processing.
Coordinates direct ships with inventory management team.With all direct ship/factory orders,youare responsible fororderinglabels throughthird partywebsites.
Enters customer data into special label applications, orders labels from external sources, provides UPC codes upon request, and accesses customer websites when necessary.
Responsible for customer-facing reporting activities. Includingownership and distribution ofexistingreporting onorder availability, pricing, product information,etc,as well as creation of new ad hoc reporting as needed.Expected tobe proficient in all available reporting tools currentlyutilizedby the business.
What You'll Bring
High School Diploma: bachelor's degree preferred
Ability to analyze data
2-4 years of Account Management Experience
Customer Service Experience
Reporting – creating and running reports, understanding of selling and forecasts
Prioritize workload – strong organizational skills
Ability to utilize multiple applications
Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of swojej skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, सेंड with or without notice.
About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.
This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently todayTexas.
As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.
Actual repay compensation within a pay range will be based on factors including but not limited to a candidate’s relevant experience, qualifications, performance, Clarks’ business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.
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Key Account Service Rep.
Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's går shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers.
What You'll Do
Maintainaccurateorderpoolandmanagecustomer'sexpectations accordingly. Shipment schedule, bulk ordermanagement,performance, and supply and demand managementareall analyzed to maximizeClark’sshipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and delivery of goods is on time and in fullto customers.
Responsible for communication with customersregardingpurchase order updates, price variances, shipping status, and all other information related to orders. Communicates product availability and status along with requesting extensions on purchase orders. Responsible for documentation on order changes and communicating any variance from the original purchase order agreement.
Coordinates with Customer Operations on customer requirements andmaintainsapplicable value-added services information. Updates,validates, andauditsCustomer Table / Master information. Manages purchase order fill rates, shipping information,shippingmethods, department numbers, etc. to minimize chargeback exposure. Knowledgeableonall EDI transactions and theappropriate proceduresfor processing.
Coordinates direct ships with inventory management team.With all direct ship/factory orders,youare responsible fororderinglabels throughthird partywebsites.
Enters customer data into special label applications, orders labels from external sources, provides UPC codes upon request, and accesses customer websites when necessary.
Responsible for customer-facing reporting activities. Includingownership and distribution ofexistingreporting onorder availability, pricing, product information,etc,as well as creation of new ad hoc reporting as needed.Expected tobe proficient in all available reporting tools currentlyutilizedby the business.
What You'll Bring
High School Diploma: bachelor's degree preferred
Ability to analyze data
2-4 years of Account Management Experience
Customer Service Experience
Reporting – creating and running reports, understanding of selling and forecasts
Prioritize workload – strong organizational skills
Ability to utilize multiple applications
Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of swojej skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, सेंड with or without notice.
About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.
This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently todayTexas.
As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.
Actual repay compensation within a pay range will be based on factors including but not limited to a candidate’s relevant experience, qualifications, performance, Clarks’ business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.
#J-18808-Ljbffr