Hilton Worldwide, Inc.
Complex Senior Event Manager - Hilton San Francisco Union Square and Parc 55
Hilton Worldwide, Inc., San Francisco, California, United States, 94199
Complex Senior Event Manager – Hilton San Francisco Union Square & Parc 55
Job Number: HOT0C8MD
Work Locations Hilton San Francisco – Union Square, 333 O'Farrell Street, San Francisco, 94102 Hilton Parc 55, 1024 room property
As a Complex Senior Event Manager you will be responsible for event documentation and coordination with sales, hotel departments and customers to ensure consistent, high-level service throughout pre-event, event and post-event phases of all hotel events.
Ideal candidate will possess the following:
Minimum 2 years of Hotel Event Management or Conference Service experience
Experience in mid–to large size hotels
Comfortable working in a fast paced environment, understanding pick up reports and creating Beo’s and group resumes
Knowledge of hotel property management systems (Delphi) preferred
Flexible schedule
Salary Range: $108,000 - $118,000 Plus Bonus Hilton offers a best-in market Short-Term Incentive Plan to reward employees for financial success.
What will I be doing?
Develop and prioritize plans and goals for complex events.
Communicate timely with internal and external clients via telephone, e‑mail, written documents or in person.
Build relationships with clients to set and meet expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, processes and resolve conflicts.
Sell and influence both internal and external clients, maximize revenue by upselling and offering enhancements.
Serve as primary point of contact for event planners following turnover on property and support Director of Catering and Events.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as needed based on business needs.
What are we looking for?
Hospitality – passion for delivering exceptional guest experiences.
Integrity – do the right thing all the time.
Leadership – leaders in industry and communities.
Teamwork – team players in everything we do.
Ownership – owners of our actions and decisions.
Now – operate with sense of urgency and discipline.
Key attributes
Quality
Productivity
Customer Focus
Benefits
Competitive salary and bonus potential
Short-Term Incentive Plan
Health, dental and vision benefits
Retirement plan
Comprehensive paid time off
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Job Number: HOT0C8MD
Work Locations Hilton San Francisco – Union Square, 333 O'Farrell Street, San Francisco, 94102 Hilton Parc 55, 1024 room property
As a Complex Senior Event Manager you will be responsible for event documentation and coordination with sales, hotel departments and customers to ensure consistent, high-level service throughout pre-event, event and post-event phases of all hotel events.
Ideal candidate will possess the following:
Minimum 2 years of Hotel Event Management or Conference Service experience
Experience in mid–to large size hotels
Comfortable working in a fast paced environment, understanding pick up reports and creating Beo’s and group resumes
Knowledge of hotel property management systems (Delphi) preferred
Flexible schedule
Salary Range: $108,000 - $118,000 Plus Bonus Hilton offers a best-in market Short-Term Incentive Plan to reward employees for financial success.
What will I be doing?
Develop and prioritize plans and goals for complex events.
Communicate timely with internal and external clients via telephone, e‑mail, written documents or in person.
Build relationships with clients to set and meet expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, processes and resolve conflicts.
Sell and influence both internal and external clients, maximize revenue by upselling and offering enhancements.
Serve as primary point of contact for event planners following turnover on property and support Director of Catering and Events.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as needed based on business needs.
What are we looking for?
Hospitality – passion for delivering exceptional guest experiences.
Integrity – do the right thing all the time.
Leadership – leaders in industry and communities.
Teamwork – team players in everything we do.
Ownership – owners of our actions and decisions.
Now – operate with sense of urgency and discipline.
Key attributes
Quality
Productivity
Customer Focus
Benefits
Competitive salary and bonus potential
Short-Term Incentive Plan
Health, dental and vision benefits
Retirement plan
Comprehensive paid time off
#J-18808-Ljbffr