WV Departments of Health, Health Facilities, and Human Services
Child Support Specialist Trainee-Human Services BCSE-Bureau for Child Support En
WV Departments of Health, Health Facilities, and Human Services, Charleston, West Virginia, United States
Child Support Specialist Trainee - Human Services, BCSE, Bureau for Child Support Enforcement, Lewis Co.
Posted 2 days ago. Be among the first 25 applicants.
Nature of Work In a training capacity, performs entry‑level Child Support Enforcement work. Through formal classroom training and on‑the‑job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). The trainee will learn to process cases, develop cases, issue initial notices to non‑custodial parents regarding obligations and Child Support Enforcement involvement, and under close supervision acquire the knowledge and abilities needed for independent case management. The position requires monthly evaluation and progress monitoring by supervisory staff. Responsibilities include locating parents, assets, and sources of income, calculating the Child Support formula, researching legal sources, compiling case information from public documents, interviewing customers, gathering information from other agencies and case files, responding to customer service inquiries, resolving less complex case issues, composing routine correspondence, and maintaining confidentiality of information.
Apply Online Click the apply link to submit your application.
Minimum Qualifications
High school diploma or equivalent.
Four (4) years of clerical and/or paraprofessional experience.
Or a successful completion of study from an accredited college or university may substitute for required experience, at a rate of one (1) year of experience for thirty (30) credit hours of education.
Availability of a vehicle for continuous use may be a requisite of employment.
Other Information Probationary period of twelve (12) months - (SPB 3013). Experience in clerical/customer service and corrections/community corrections may substitute for required training or experience.
Employment Details
Seniority Level: Not Applicable
Employment Type: Full‑time
Job Function: Other
Industries: Government Administration
Posting Number Alternate posting number: BCSE26059
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Nature of Work In a training capacity, performs entry‑level Child Support Enforcement work. Through formal classroom training and on‑the‑job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). The trainee will learn to process cases, develop cases, issue initial notices to non‑custodial parents regarding obligations and Child Support Enforcement involvement, and under close supervision acquire the knowledge and abilities needed for independent case management. The position requires monthly evaluation and progress monitoring by supervisory staff. Responsibilities include locating parents, assets, and sources of income, calculating the Child Support formula, researching legal sources, compiling case information from public documents, interviewing customers, gathering information from other agencies and case files, responding to customer service inquiries, resolving less complex case issues, composing routine correspondence, and maintaining confidentiality of information.
Apply Online Click the apply link to submit your application.
Minimum Qualifications
High school diploma or equivalent.
Four (4) years of clerical and/or paraprofessional experience.
Or a successful completion of study from an accredited college or university may substitute for required experience, at a rate of one (1) year of experience for thirty (30) credit hours of education.
Availability of a vehicle for continuous use may be a requisite of employment.
Other Information Probationary period of twelve (12) months - (SPB 3013). Experience in clerical/customer service and corrections/community corrections may substitute for required training or experience.
Employment Details
Seniority Level: Not Applicable
Employment Type: Full‑time
Job Function: Other
Industries: Government Administration
Posting Number Alternate posting number: BCSE26059
#J-18808-Ljbffr