Rountreemooreford
Service Advisor at Jerry Ulm Chrysler Dodge Jeep Ram
Rountreemooreford, Tampa, Florida, us, 33646
Service Advisor at Jerry Ulm Chrysler Dodge Jeep Ram
Job Category:
Service
Requisition Number:
SERVI002751
Posted : January 12, 2026
Closed : January 14, 2026
Full-Time
Locations Showing 1 location
Tampa, FL 33607, USA
Description Jerry Ulm Chrysler Dodge Jeep Ram is a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are looking to add a qualified Service Advisor to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available! If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Our Advisors make on average between $60k-$120k depending on experience!!*
Benefits
Health insurance, Dental insurance, Vision, Life, Disability insurance, Health Savings Account
401(k) with company match
Professional work environment, with job training and advancement opportunities
Tenure Bonuses
Employee discount programs
Responsibilities
Greets all customers promptly; provides timely professional service.
Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.
Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
Estimates cost and completion time/settles customer accounts.
Communicates with customer about status of work.
Coordinates activities to ensure repair work is fixed right the first time and completed on time.
Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Inspects every finished repair order for proper completion, and pricing accuracy, and legibility.
Meets or exceeds OEM Customer Satisfaction Index expectations
Delivers the right car in perfect condition every time.
Identifies repeat customers/first time customer and treats them accordingly.
Contacts customers to remind them of service appointments and/or when scheduled maintenance is due.
Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Documents repair order changes.
Eliminates surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Service
Requisition Number:
SERVI002751
Posted : January 12, 2026
Closed : January 14, 2026
Full-Time
Locations Showing 1 location
Tampa, FL 33607, USA
Description Jerry Ulm Chrysler Dodge Jeep Ram is a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are looking to add a qualified Service Advisor to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available! If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Our Advisors make on average between $60k-$120k depending on experience!!*
Benefits
Health insurance, Dental insurance, Vision, Life, Disability insurance, Health Savings Account
401(k) with company match
Professional work environment, with job training and advancement opportunities
Tenure Bonuses
Employee discount programs
Responsibilities
Greets all customers promptly; provides timely professional service.
Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.
Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
Estimates cost and completion time/settles customer accounts.
Communicates with customer about status of work.
Coordinates activities to ensure repair work is fixed right the first time and completed on time.
Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Inspects every finished repair order for proper completion, and pricing accuracy, and legibility.
Meets or exceeds OEM Customer Satisfaction Index expectations
Delivers the right car in perfect condition every time.
Identifies repeat customers/first time customer and treats them accordingly.
Contacts customers to remind them of service appointments and/or when scheduled maintenance is due.
Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Documents repair order changes.
Eliminates surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr