Sodexo Group
Job introduction
About the Role
First Class Team Leader at
Cathay Pacific Terminal 3 Heathrow Airport
We’re experience makers.
And food fanatics. And
we’re hiring .
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
Be part of something
greater.
What you'll do
To greet and welcome customers
To ensure that Service Standards and Procedures are always followed.
To ensure all tables in dining area is set up according to Company’s high standard and agreed specification.
To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers.
To ensure tables are cleaned and always cleared.
Train new and existing staff on customer service practices
Resolve any issues or complaints from customers in a professional and efficient manner
Inspect dining facilities and equipment for cleanliness and compliance with health and safety guidelines
What you'll bring
Excellent understanding of dining etiquette and customer service principles
Exceptional communication skills to effectively communicate and engage to guests
Exceptional leadership skills to be able to motivate team members
Ability to work in a fast paced environment and work under pressure maintaining a courteous approach
Professional appearance and demeanour reflecting the high standards of the establishmentMust be knowledgeable and about the food and beverage service
Must have a keen “eye to detail”
Must be able to multitask
Why Sodexo?
40 hours per week
£14.50 per hour
Many employee benefits, rewards and recognition.
#J-18808-Ljbffr
First Class Team Leader at
Cathay Pacific Terminal 3 Heathrow Airport
We’re experience makers.
And food fanatics. And
we’re hiring .
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
Be part of something
greater.
What you'll do
To greet and welcome customers
To ensure that Service Standards and Procedures are always followed.
To ensure all tables in dining area is set up according to Company’s high standard and agreed specification.
To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers.
To ensure tables are cleaned and always cleared.
Train new and existing staff on customer service practices
Resolve any issues or complaints from customers in a professional and efficient manner
Inspect dining facilities and equipment for cleanliness and compliance with health and safety guidelines
What you'll bring
Excellent understanding of dining etiquette and customer service principles
Exceptional communication skills to effectively communicate and engage to guests
Exceptional leadership skills to be able to motivate team members
Ability to work in a fast paced environment and work under pressure maintaining a courteous approach
Professional appearance and demeanour reflecting the high standards of the establishmentMust be knowledgeable and about the food and beverage service
Must have a keen “eye to detail”
Must be able to multitask
Why Sodexo?
40 hours per week
£14.50 per hour
Many employee benefits, rewards and recognition.
#J-18808-Ljbffr