Penn State University
New Student Orientation Coordinator
Penn State University, Phila, Pennsylvania, United States
# **APPLICATION INSTRUCTIONS:*** ## CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the. Please do not apply here, apply internally through Workday.* ## If you are NOT a current employee or student, please click “Apply” and complete .### **Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see .**###
**POSITION SPECIFICS**Penn State University Park is seeking a detail-oriented professional to serve as the next **New Student Orientation (NSO) Coordinator** within Student Orientation and Transition Programs (SOTP). SOTP is a partnership between Student Affairs and Undergraduate Education charged with the delivery of university- and campus-wide orientation and transition programs for undergraduate students. This position is located at the University Park campus in State College, Pennsylvania. This position requires evening and weekend work, especially in the summer months. An opportunity for flexible work arrangements, including remote work once or twice per week, is a possibility.**Key Responsibilities:*** Support the development and implementation of NSO, which welcomes over 9,500 new students to University Park each summer* Prepare detailed and accurate reports using Excel* Utilize advanced computer software to manage and analyze data (e.g., PeopleSoft, VisualZen, Qualtrics)* Serve as the primary user of the reservation and communication system used by all undergraduate Penn State campuses to manage their orientation programs* Manage program reservation limits and attendance ensuring accurate tracking and reporting* Provide front-line support for customer service efforts, including answering phones and emails* Collaborate with team members to improve processes and enhance student experiences* Support other office initiatives as needed, including President’s New Student Convocation, Welcome Week programming, and transition programming* Other duties as assignedThis position is filled at the **Professional** level.**Required Qualifications:*** Strong attention to detail* Demonstrated problem-solving skills* Proficiency in complex computer software* Experience in preparing reports in Excel* Excellent customer service skills* Strong communication and interpersonal skills* Ability to work independently and as part of a team**Preferred Qualifications:*** Direct experience with orientation and transition programs* Experience in large-scale event managementMaterial review will begin on February 2, 2026 and continue until the position is filled. Questions about the position or hiring process can be directed to Becki Chichester at becki@psu.edu. **MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS**Bachelor's DegreeNo prior relevant work experience required; previous relevant work experience accepted in lieu of education.Required Certifications:None###
**BACKGROUND CHECKS/CLEARANCES**This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.###
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. **SALARY & BENEFITS**The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our .**CAMPUS SECURITY CRIME STATISTICS**Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review .**EEO IS THE LAW**Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.## CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please to complete the Please do not apply here, apply internally through Workday. #J-18808-Ljbffr
**POSITION SPECIFICS**Penn State University Park is seeking a detail-oriented professional to serve as the next **New Student Orientation (NSO) Coordinator** within Student Orientation and Transition Programs (SOTP). SOTP is a partnership between Student Affairs and Undergraduate Education charged with the delivery of university- and campus-wide orientation and transition programs for undergraduate students. This position is located at the University Park campus in State College, Pennsylvania. This position requires evening and weekend work, especially in the summer months. An opportunity for flexible work arrangements, including remote work once or twice per week, is a possibility.**Key Responsibilities:*** Support the development and implementation of NSO, which welcomes over 9,500 new students to University Park each summer* Prepare detailed and accurate reports using Excel* Utilize advanced computer software to manage and analyze data (e.g., PeopleSoft, VisualZen, Qualtrics)* Serve as the primary user of the reservation and communication system used by all undergraduate Penn State campuses to manage their orientation programs* Manage program reservation limits and attendance ensuring accurate tracking and reporting* Provide front-line support for customer service efforts, including answering phones and emails* Collaborate with team members to improve processes and enhance student experiences* Support other office initiatives as needed, including President’s New Student Convocation, Welcome Week programming, and transition programming* Other duties as assignedThis position is filled at the **Professional** level.**Required Qualifications:*** Strong attention to detail* Demonstrated problem-solving skills* Proficiency in complex computer software* Experience in preparing reports in Excel* Excellent customer service skills* Strong communication and interpersonal skills* Ability to work independently and as part of a team**Preferred Qualifications:*** Direct experience with orientation and transition programs* Experience in large-scale event managementMaterial review will begin on February 2, 2026 and continue until the position is filled. Questions about the position or hiring process can be directed to Becki Chichester at becki@psu.edu. **MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS**Bachelor's DegreeNo prior relevant work experience required; previous relevant work experience accepted in lieu of education.Required Certifications:None###
**BACKGROUND CHECKS/CLEARANCES**This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.###
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. **SALARY & BENEFITS**The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our .**CAMPUS SECURITY CRIME STATISTICS**Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review .**EEO IS THE LAW**Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.## CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please to complete the Please do not apply here, apply internally through Workday. #J-18808-Ljbffr