M&T Bank Corporation
Transfer Agent Specialist (Global Capital Markets Support Services) - Hybrid
M&T Bank Corporation, Wilmington, Delaware, us, 19894
Transfer Agent Specialist (Global Capital Markets Support Services) - Hybrid page is loaded## Transfer Agent Specialist (Global Capital Markets Support Services) - Hybridremote type:
Hybrid Positionlocations:
Wilmington, DEtime type:
Full timeposted on:
Posted Todayjob requisition id:
R81911**Overview:**Join our Shared Services team as a Transfer Agent Operations Specialist. In this role, you'll play a critical part in supporting complex financial transactions by ensuring accurate processing of bondholder transfers, account updates, and payments. You'll work in a fast-paced, high-volume environment where attention to detail and strong problem-solving skills are key.
**What You'll Do:*** **Process Transfers & Account Updates:** Review and validate physical certificates and documentation to complete ownership transfers, issue new certificates, and update account details in our system.* **Ensure Accuracy & Compliance**: Follow established checklists and controls to meet regulatory requirements, SLAs, and internal standards.* **Collaborate Across Teams:** Work closely with clients and stakeholders to clarify information and resolve discrepancies.* **Disbursements & Adjustments:** Support wire transfers, check disbursements, and trust-to-trust transfers; assist with bond adjustments and wire instruction updates when needed.* **Manage Workflow & Priorities:** Monitor cases in our workflow system, prioritize based on deadlines, and ensure timely progress.* **Customer Interaction:** Respond to inquiries primarily via email (with occasional phone calls) to provide updates and resolve issues professionally.* **Continuous Improvement:** Identify opportunities to streamline processes and enhance operational efficiency.**What a Day Typically Looks Like:**Start by reviewing your workflow queue for pending transfers requests, prioritize based on payment dates or SLAs, and conduct initial document reviews. If documentation is incomplete, initiate follow-up. When capacity allows, assist with cross-training tasks or projects assigned. Expect occasional problem-solving, such as verifying original signatures or authenticating bond documents.**Education and Experience Required:*** Associate's degree, or equivalent work experience* 2+ years' relevant work experience**What We're Looking For:*** **Operational Expertise:** Background in operations or high-volume processing (mortgage or similar experience works as well).* **Detail-Oriented & Analytical:** Skilled in reviewing complex documents and spotting discrepancies. Strong problem-solving, organizational, and interpersonal skills.* **Adaptable & Organized:** Comfortable shifting priorities quickly to meet SLAs and deadlines.* **Strong Communication:** Ability to work with internal partners and respond professionally to client inquiries.* **Tech-Savvy:** Proficient in data entry, Microsoft Excel, and workflow systems; quick learner for new tools.* **Financial Services Knowledge:** Helpful, but not required - training provided.**Work Model/Office Location(s):*** This is a hybrid position requiring weekly in-office work in compliance with Bank policy.* Eligible candidates must live within commuting distance to 1100 North Market Street, Wilmington, DE 19801.**Scheduled Shift/Required Availability:*** Standard Hours: Monday-Friday, 8:00am-5:00 pm (with flexibility)You'll be part of a collaborative team that values accuracy, efficiency, and client service. We offer comprehensive training, opportunities for cross-functional learning, and a chance to grow within a dynamic financial services environment.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.87 - $41.45 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Wilmington, Delaware, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr
Hybrid Positionlocations:
Wilmington, DEtime type:
Full timeposted on:
Posted Todayjob requisition id:
R81911**Overview:**Join our Shared Services team as a Transfer Agent Operations Specialist. In this role, you'll play a critical part in supporting complex financial transactions by ensuring accurate processing of bondholder transfers, account updates, and payments. You'll work in a fast-paced, high-volume environment where attention to detail and strong problem-solving skills are key.
**What You'll Do:*** **Process Transfers & Account Updates:** Review and validate physical certificates and documentation to complete ownership transfers, issue new certificates, and update account details in our system.* **Ensure Accuracy & Compliance**: Follow established checklists and controls to meet regulatory requirements, SLAs, and internal standards.* **Collaborate Across Teams:** Work closely with clients and stakeholders to clarify information and resolve discrepancies.* **Disbursements & Adjustments:** Support wire transfers, check disbursements, and trust-to-trust transfers; assist with bond adjustments and wire instruction updates when needed.* **Manage Workflow & Priorities:** Monitor cases in our workflow system, prioritize based on deadlines, and ensure timely progress.* **Customer Interaction:** Respond to inquiries primarily via email (with occasional phone calls) to provide updates and resolve issues professionally.* **Continuous Improvement:** Identify opportunities to streamline processes and enhance operational efficiency.**What a Day Typically Looks Like:**Start by reviewing your workflow queue for pending transfers requests, prioritize based on payment dates or SLAs, and conduct initial document reviews. If documentation is incomplete, initiate follow-up. When capacity allows, assist with cross-training tasks or projects assigned. Expect occasional problem-solving, such as verifying original signatures or authenticating bond documents.**Education and Experience Required:*** Associate's degree, or equivalent work experience* 2+ years' relevant work experience**What We're Looking For:*** **Operational Expertise:** Background in operations or high-volume processing (mortgage or similar experience works as well).* **Detail-Oriented & Analytical:** Skilled in reviewing complex documents and spotting discrepancies. Strong problem-solving, organizational, and interpersonal skills.* **Adaptable & Organized:** Comfortable shifting priorities quickly to meet SLAs and deadlines.* **Strong Communication:** Ability to work with internal partners and respond professionally to client inquiries.* **Tech-Savvy:** Proficient in data entry, Microsoft Excel, and workflow systems; quick learner for new tools.* **Financial Services Knowledge:** Helpful, but not required - training provided.**Work Model/Office Location(s):*** This is a hybrid position requiring weekly in-office work in compliance with Bank policy.* Eligible candidates must live within commuting distance to 1100 North Market Street, Wilmington, DE 19801.**Scheduled Shift/Required Availability:*** Standard Hours: Monday-Friday, 8:00am-5:00 pm (with flexibility)You'll be part of a collaborative team that values accuracy, efficiency, and client service. We offer comprehensive training, opportunities for cross-functional learning, and a chance to grow within a dynamic financial services environment.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.87 - $41.45 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Wilmington, Delaware, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr