The TRIGO Group
TRIGO Global Quality Solutions is seeking to fill an Operations Manager position in Greer, SC.
Overall Purpose Ensure the quality service and support of all mission actives at a location they are assigned
Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards
Organizing & coordinating teams at site level to fulfill jobs/missions, managing the site teams and ensuring good social climate on the site/sites
Support and contribute to the company Quality Policies & QMS
Reports to Site Manager
Responsibilities Client relationship & Business development
Establishing and maintaining relationships with customers and site personnel
Daily communications with various stakeholders at the site level
Ensure clear and transparent communication to clients
Operations
Set up and supervise missions
Staffing of missions
Coordinate changes in missions
Conduct ongoing audits of effectiveness of work being performed
Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications
Complete audits to ensure work instructions and policies are followed
Assist Site Supervisors with the training of Train new employees
Train/Mentor Site Supervisors
Coordinate Site Leaders daily schedules/activities to ensure successful daily operations
Demonstrates commitment to reduce the risk of workplace accidents
Estimating job/mission costs as accurately as possible
Making sure that all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information
Making sure operational management tools, and monitoring tools are up-to-date, with accurate information
Ensuring compliance with established KPI's
Ensuring continuous improvement to optimize services provided and site efficiency
Must comply with local and company Health & Safety legislation, laws, and policies
Organization & management
Ensures all site personnel receive corporate communications
Partner with Human Resources for performance and attendance issue resolution
Act as a liaison between Site Manager and site leaders
Create and maintain a 5S working environment
Develop and retaining teams
Technical
Update daily system entries in company and Customer portals
Create and maintain customer and company reports
Analyzing technical requirements for customers jobs/missions (existing or upcoming)
Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
Create electronic work instructions and have the ability to navigate company and customer websites and portals
Identify technical resources when needed to anticipate and fully address client needs
Other
Any other duties as assigned
Knowledge, skills, abilities Hard skills
Proficiency in English
Computer skills – Microsoft Office and Outlook
Ability to lift/ move 50 lbs.
Writing work instructions
Values & attitudes Global team spirit
Team player
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
Work experience
2+ years of work experience in a supervisory role
2+ year in Quality related position preferred
Education background
High school diploma or equivalent
2 or 4 year degree preferred or equivalent experience
About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.
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Overall Purpose Ensure the quality service and support of all mission actives at a location they are assigned
Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards
Organizing & coordinating teams at site level to fulfill jobs/missions, managing the site teams and ensuring good social climate on the site/sites
Support and contribute to the company Quality Policies & QMS
Reports to Site Manager
Responsibilities Client relationship & Business development
Establishing and maintaining relationships with customers and site personnel
Daily communications with various stakeholders at the site level
Ensure clear and transparent communication to clients
Operations
Set up and supervise missions
Staffing of missions
Coordinate changes in missions
Conduct ongoing audits of effectiveness of work being performed
Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications
Complete audits to ensure work instructions and policies are followed
Assist Site Supervisors with the training of Train new employees
Train/Mentor Site Supervisors
Coordinate Site Leaders daily schedules/activities to ensure successful daily operations
Demonstrates commitment to reduce the risk of workplace accidents
Estimating job/mission costs as accurately as possible
Making sure that all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information
Making sure operational management tools, and monitoring tools are up-to-date, with accurate information
Ensuring compliance with established KPI's
Ensuring continuous improvement to optimize services provided and site efficiency
Must comply with local and company Health & Safety legislation, laws, and policies
Organization & management
Ensures all site personnel receive corporate communications
Partner with Human Resources for performance and attendance issue resolution
Act as a liaison between Site Manager and site leaders
Create and maintain a 5S working environment
Develop and retaining teams
Technical
Update daily system entries in company and Customer portals
Create and maintain customer and company reports
Analyzing technical requirements for customers jobs/missions (existing or upcoming)
Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
Create electronic work instructions and have the ability to navigate company and customer websites and portals
Identify technical resources when needed to anticipate and fully address client needs
Other
Any other duties as assigned
Knowledge, skills, abilities Hard skills
Proficiency in English
Computer skills – Microsoft Office and Outlook
Ability to lift/ move 50 lbs.
Writing work instructions
Values & attitudes Global team spirit
Team player
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
Work experience
2+ years of work experience in a supervisory role
2+ year in Quality related position preferred
Education background
High school diploma or equivalent
2 or 4 year degree preferred or equivalent experience
About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.
#J-18808-Ljbffr